Support Worker
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Cygnet Health Care Support Worker
The closing date is 24 September 2026
Job summary
We are looking for a confident Support Worker with a passion for delivering outstanding care. You'll be working 42 hours a week (days/nights/alternate weekends), making a positive difference to the lives of the people in our care at Hope House.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£13.15 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
VPE8935B43
Job locations
Hartlepool
TS26 9PW
United Kingdom
Job description
Job responsibilities
Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for confident Support Workers with a passion for delivering outstanding care.
You'll be working 42 hours a week (days/nights/alternate weekends), making a positive difference to the lives of the people in our care at Hope House.
Hope House is a residential service providing outcome focused care for adults with a learning disability and associated complex needs who may have behaviours that challenge.
We encourage and enable the individuals we support to lead a full and happy life. We work with them to ensure they have more choice and control in their lives. We find out their strengths, abilities and preferences so that the care provided can be as person-centred and meaningful to each individual as possible.
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
Your day-to-day
Offer enhanced care with a flexible learning approach for all the people in our care
Provide guidance & encouragement through physical & emotional support
Learn ab out individuals specific needs & provide help in the most appropriate way
Assist with medical & welfare needs
Report on medical & welfare needs as required
Safeguard
Maintain a safe, clean environment for all
Why Cygnet? We'll offer you
13.15 per hour increasing to £13.45 per hour at 3 months and £13.70 per hour at 18 months
Flexible working with opportunity for overtime
Regular coaching & appraisal
Expert supervision & peer support
Employee discount savings & Cycle to Work scheme
24 hours free GP helpline
Discounted Gym membership
Free eye tests
On site benefits including free meals
Plus much more
You are
Genuinely driven with a desire to make a real difference in peoples lives
An excellent communicator & a good team player
Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
Passionate about empowering & supporting service user independence
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Job description
Job responsibilities
Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for confident Support Workers with a passion for delivering outstanding care.
You'll be working 42 hours a week (days/nights/alternate weekends), making a positive difference to the lives of the people in our care at Hope House.
Hope House is a residential service providing outcome focused care for adults with a learning disability and associated complex needs who may have behaviours that challenge.
We encourage and enable the individuals we support to lead a full and happy life. We work with them to ensure they have more choice and control in their lives. We find out their strengths, abilities and preferences so that the care provided can be as person-centred and meaningful to each individual as possible.
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
Your day-to-day
Offer enhanced care with a flexible learning approach for all the people in our care
Provide guidance & encouragement through physical & emotional support
Learn ab out individuals specific needs & provide help in the most appropriate way
Assist with medical & welfare needs
Report on medical & welfare needs as required
Safeguard
Maintain a safe, clean environment for all
Why Cygnet? We'll offer you
13.15 per hour increasing to £13.45 per hour at 3 months and £13.70 per hour at 18 months
Flexible working with opportunity for overtime
Regular coaching & appraisal
Expert supervision & peer support
Employee discount savings & Cycle to Work scheme
24 hours free GP helpline
Discounted Gym membership
Free eye tests
On site benefits including free meals
Plus much more
You are
Genuinely driven with a desire to make a real difference in peoples lives
An excellent communicator & a good team player
Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
Passionate about empowering & supporting service user independence
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Hartlepool
TS26 9PW
United Kingdom
Employer's website
https://www.cygnethealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Cygnet Health Care
Address
Hartlepool
TS26 9PW
United Kingdom
Employer's website
https://www.cygnethealth.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Recruiter
Aimee Garbett
01217288111
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£13.15 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
VPE8935B43
Job locations
Hartlepool
TS26 9PW
United Kingdom
Privacy notice
Cygnet Health Care's privacy notice (opens in a new tab)
Support links
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