Team Based Administrator
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
Midlands Partnership NHS Foundation Trust Team Based Administrator
The closing date is 17 September 2026
Job summary
We are looking for a motivated, organised and enthusiastic Team-Based Administrator to join our friendly and supportive Children's Dietetics Service. This is an exciting opportunity to play a key role in supporting dietitians and ensuring children, young people and their families receive high-quality care. The role is based at Sir Robert Peel Hospital Tamworth and is for 30 hours per week covering weekdays (excluding bank holidays).
As the first point of contact you will provide comprehensive administrative support to the team of clinicians with the Children's Dietetics Service. Working with colleagues and independently within the team you will ensure efficient administrative processes, maintain accurate records, coordinate appointments and meetings, and provide excellent customer service to children, young people, families, and partner agencies.
Your contribution will be invaluable in supporting the delivery of a responsive and effective service.
Main duties of the job
We are looking for someone who:
Has excellent communication and interpersonal skills.
Is well organised and able to manage competing priorities.
Has experience of working in an administrative role.
Possesses good IT skills, including Microsoft Office applications.
Has strong attention to detail and accuracy.
Works well as part of a team while also being able to use their own initiative.
Demonstrates a caring, compassionate and professional approach when dealing with children, families and colleagues.
The role requires excellent organisational, communication and IT skills, with the ability to manage competing priorities, maintain confidentiality, and work flexibly to support service delivery. The post holder will contribute to the smooth running of the service by supporting clinical pathways, workforce administration, data quality, and continuous service improvement while adhering to Trust policies, procedures and safeguarding requirements.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year PA/Pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
301-ZR-26-8114310-A
Job locations
Sir Robert Peel Hospital
Tamworth
B78 3NG
United Kingdom
Job description
Job responsibilities
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- Midlands Partnership University NHS Foundation Trust.
- North Staffordshire Combined Healthcare NHS Trust.
- University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
- Staffordshire and Stoke-on-Trent Integrated Care Board.
This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Full duties can be found within the Job Description
Provide comprehensive administrative support to clinical teams
Act as a key point of contact for children, young people, families, carers and professionals, responding to enquiries professionally and escalating issues where appropriate.
Manage telephone calls, emails and enquiries professionally and courteously.
Process referrals and support waiting list management.
Book, rearrange and cancel patient appointments using clinical record systems (i.e. Rio).
Maintain accurate patient records on electronic patient record systems in line with MPFT policies and procedures.
Support Team Leader to produce reports, statistics and documentation to support service performance and quality standards.
Job description
Job responsibilities
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- Midlands Partnership University NHS Foundation Trust.
- North Staffordshire Combined Healthcare NHS Trust.
- University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
- Staffordshire and Stoke-on-Trent Integrated Care Board.
This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Full duties can be found within the Job Description
Provide comprehensive administrative support to clinical teams
Act as a key point of contact for children, young people, families, carers and professionals, responding to enquiries professionally and escalating issues where appropriate.
Manage telephone calls, emails and enquiries professionally and courteously.
Process referrals and support waiting list management.
Book, rearrange and cancel patient appointments using clinical record systems (i.e. Rio).
Maintain accurate patient records on electronic patient record systems in line with MPFT policies and procedures.
Support Team Leader to produce reports, statistics and documentation to support service performance and quality standards.
Person Specification
Qualifications
Essential
- GCSE Grade C or equivalent
- Work/Text Processing Level III or equivalent
- ECDL/CLAIT IT qualification or equivalent
Desirable
- NVQ Level III Business Administration
- Audio typing experience
Knowledge and personal attributes
Essential
- Ability to prioritise workload in order to meet deadline
- Demonstrate and understand effective team player
- Confidentiality
- High level communication written and verbal
- organisational skills and initiative
- Use of microsoft office eg word and excel
- training/advice re IT packages
- standard keyboard skills
- Flexible/adapatable
Experience
Essential
- Previous administration support role including dealing with telephone enq timely
- experience of dealing sensitive/distressing issues
- Data input experience
Desirable
- Experience using Rio
Qualifications
Essential
- GCSE Grade C or equivalent
- Work/Text Processing Level III or equivalent
- ECDL/CLAIT IT qualification or equivalent
Desirable
- NVQ Level III Business Administration
- Audio typing experience
Knowledge and personal attributes
Essential
- Ability to prioritise workload in order to meet deadline
- Demonstrate and understand effective team player
- Confidentiality
- High level communication written and verbal
- organisational skills and initiative
- Use of microsoft office eg word and excel
- training/advice re IT packages
- standard keyboard skills
- Flexible/adapatable
Experience
Essential
- Previous administration support role including dealing with telephone enq timely
- experience of dealing sensitive/distressing issues
- Data input experience
Desirable
- Experience using Rio
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Sir Robert Peel Hospital
Tamworth
B78 3NG
United Kingdom
Employer's website
https://www.mpft.nhs.uk (Opens in a new tab)
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Sir Robert Peel Hospital
Tamworth
B78 3NG
United Kingdom
Employer's website
https://www.mpft.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Team Leader
Amanda Masters
01827263800
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year PA/Pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
301-ZR-26-8114310-A
Job locations
Sir Robert Peel Hospital
Tamworth
B78 3NG
United Kingdom
Supporting documents
Privacy notice
Midlands Partnership NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsOccupational Therapist
Mental Health Practitioner - CAMHS
Multi Trader
Medical Receptionist
salaried GP
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Tamworth often pay around 50 028 £ (median of 5 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.