Health Care Support Worker - Ward 5C
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Mersey and West Lancashire Teaching Hospitals NHS Trust Health Care Support Worker - Ward 5C
The closing date is 18 September 2026
Job summary
An exciting opportunity has arisen for a Health Care Support Worker to join our Hyper Acute Stroke Unit (HASU) in ward 5C - Whiston Hospital
Ward 5C is a 32-bed ward and is located on the 5th floor on the main Whiston Hospital site.
One half of the ward, 16 beds is a called the Hyper-acute Stroke Unit (HASU) this is where patients are cared for in the first 72 hours following a stroke. This half of the ward has a higher ratio of Nursing and Medical staff to ensure closer observation and monitoring of patients in their acute phase following a stroke.
The other half of the ward, the remaining 16 beds is called the HASU Step Down.
Main duties of the job
The Health Care Support Worker (HCSW) will:
- Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills.
- Record patient's personal care information in accordance with local and trust policies.
- Work with all members of the multi-disciplinary team to deliver the Trust's vision and values providing safe, high quality compassionate, person centred care.
- Demonstrate ward routine to new employees in own work area, where required
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
409-8092518
Job locations
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Job description
Job responsibilities
Please find attached job description and person specification for main responsibilities and requirements.
Job description
Job responsibilities
Please find attached job description and person specification for main responsibilities and requirements.
Person Specification
Qualifications
Essential
- Completion of Trust Care Certificate within 4 months of appointment
- Basic literacy and numeracy skills
Desirable
- NVQ level 2 Health and Social Care or equivalent
- Care Certificate (equivalent to level 1)
Knowledge and Experience
Essential
- Knowledge of personal care and related procedures
- Experience of working in a team
Desirable
- Experience of working in a patient care/health related role
Skills
Essential
- Ability to communicate effectively in both verbal and written formats
- Good interpersonal skills
- Able to work within a team
- Able to accept direction and guidance
- Aware of own limitations
- Flexible in working hours
- Able to prioritise own workload and manage time effectively
- Flexible, adaptable and responsive to change
- Reliable and professional
- Ability to cope in stressful and challenging situations
- Inclusive and non-judgmental
- Punctual, motivated and committed
- Effective role model demonstrating Trust values
- Basic IT skills
Other
Essential
- Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care
- Occasional requirement for concentration, with few competing demands for attention
- Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
- Aware of the process for accessing staff health and wellbeing support
- Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death
- Able to carry out direct personal care as required on ward or department
- Occasional exposure to patients with challenging behaviours
Qualifications
Essential
- Completion of Trust Care Certificate within 4 months of appointment
- Basic literacy and numeracy skills
Desirable
- NVQ level 2 Health and Social Care or equivalent
- Care Certificate (equivalent to level 1)
Knowledge and Experience
Essential
- Knowledge of personal care and related procedures
- Experience of working in a team
Desirable
- Experience of working in a patient care/health related role
Skills
Essential
- Ability to communicate effectively in both verbal and written formats
- Good interpersonal skills
- Able to work within a team
- Able to accept direction and guidance
- Aware of own limitations
- Flexible in working hours
- Able to prioritise own workload and manage time effectively
- Flexible, adaptable and responsive to change
- Reliable and professional
- Ability to cope in stressful and challenging situations
- Inclusive and non-judgmental
- Punctual, motivated and committed
- Effective role model demonstrating Trust values
- Basic IT skills
Other
Essential
- Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care
- Occasional requirement for concentration, with few competing demands for attention
- Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
- Aware of the process for accessing staff health and wellbeing support
- Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death
- Able to carry out direct personal care as required on ward or department
- Occasional exposure to patients with challenging behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Ward Manager
Claire Daly
01514261600
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
409-8092518
Job locations
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Supporting documents
Privacy notice
Mersey and West Lancashire Teaching Hospitals NHS Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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