Medical Secretary - Paediatrics

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Royal United Hospitals Bath NHS Foundation Trust Medical Secretary - Paediatrics

The closing date is 20 September 2026

Apply for this job

Job summary

Medical Secretary - Gynaecology & Obstetrics (Gynaecology Oncology)

We are looking for an organised and proactive Medical Secretary to join our Paediatric service, working primarily with the Paediatric team. This is a rewarding and varied role that sits at the heart of patient care, offering the opportunity to work closely with a dedicated multidisciplinary clinical team and fellow secretarial colleagues.

In this pivotal position, you will deliver a comprehensive and professional administrative service to the multidisciplinary team (MDT), helping to ensure smooth, efficient and patient-focused pathways of care. You will act as a key point of contact, working collaboratively with clerical teams to coordinate communication between patients, clinicians and external organisations.

If you thrive in a busy healthcare environment, enjoy working as part of a supportive team and take pride in making a real difference to patients' experiences, this is an excellent opportunity to develop your skills within a specialist and compassionate service.

Main duties of the job

Key elements, main duties and responsibilities of the role include

To provide a comprehensive administrative service and support the operational activity across Paediatrics.

o Provide a complete medical administrative service which may include, patient correspondence, copy and audio typing, editing and formatting letters, information resources, referral to treatment (RTT) data entry and any other appropriate documents as required.

o To provide a first point of contact, including answering all telephone enquiries from internal and external callers, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate. Disseminate key information in line with Information Governance and other relevant Trust policies.

o To assist in the treatment for patients, for example updating relevant databases and computer systems as needed and to ensure referrals to other healthcare professionals or external organisations are actioned promptly.

o To arrange and (where necessary) cancel/reschedule appointments, book follow-up appointments and manage the waiting list appropriately.

o To scan and upload clinical information as directed to ensure patients' electronic medical records are kept as up to date as possible. To retrieve results from in-house systems as required by the clinicians.

o Provide cross cover within the administrative team as required.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

427-8104035

Job locations

Royal United Hospitals Bath NHS Foundation Trust

Combe Park

Bath

BA1 3NG

United Kingdom

Job description

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Job description

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person Specification

Qualifications & Training

Essential

• Post-GCSE qualification e.g. A level, Advanced apprenticeship, NVQ 3 or equivalent experience

Desirable

• Typing qualification or experience

Knowledge & Experience

Essential

• Demonstrable experience and knowledge of office and administrative processes

Desirable

• Experience within the NHS or similar health care setting

Specific Skills

Essential

• Computer literate in Microsoft Office applications e.g. Word, PowerPoint and Outlook and other software: Adobe, Internet Explorer, Google Chrome

Person Specification

Qualifications & Training

Essential

• Post-GCSE qualification e.g. A level, Advanced apprenticeship, NVQ 3 or equivalent experience

Desirable

• Typing qualification or experience

Knowledge & Experience

Essential

• Demonstrable experience and knowledge of office and administrative processes

Desirable

• Experience within the NHS or similar health care setting

Specific Skills

Essential

• Computer literate in Microsoft Office applications e.g. Word, PowerPoint and Outlook and other software: Adobe, Internet Explorer, Google Chrome

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospitals Bath NHS Foundation Trust

Combe Park

Bath

BA1 3NG

United Kingdom

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospitals Bath NHS Foundation Trust

Combe Park

Bath

BA1 3NG

United Kingdom

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Specialty manager

Carley Goodwin

[email protected]

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

427-8104035

Job locations

Royal United Hospitals Bath NHS Foundation Trust

Combe Park

Bath

BA1 3NG

United Kingdom

Supporting documents

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