Senior Health Care Assistant
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Ami Group - The Knoll Unit and Ami Court Unit Senior Health Care Assistant
The closing date is 01 September 2027
Job summary
To provide the highest possible standards of care and service to all of the residents, as well as in addition to a supervisory role. As a Senior Care Assistant you will be in charge of a shift of workers and will take responsibility for the smooth running of the service whilst you are on duty. You will respond to emergencies and provide guidance and support to Care Assistants under the supervision of qualified Nursing Staff.
Main duties of the job
- To assist residents with those activities which they would usually perform or have in the past performed themselves but cannot now without assistance.
- Carry out regular checks on residents and the environment throughout the day/night to ensure safety standards are maintained.
- Provide care as laid out in the care plans under the direction of the Manager and Nursing Staff.
- Organise the care staff for the shift, delegate care based on your knowledge of the residents and staff levels and abilities.
- Ensure all Care Assistants within the team follow personalised care plans for residents and encourage them to contribute towards care plan development and reviews.
- Report to the Nurse on Duty or the Manager any changes or deterioration you observe in the health and general condition of residents.
- To promptly answer all nurse alarm calls, assessing each situation and dealing with any resident who is seeking help, escalating situations to the Nurse on Duty or Manager if necessary.
About us
"A Home away from Home"
At Ami Group, we want our homes to feel just that, a home. Somewhere our residents feel comfortable, cared for and valued.
We are a family-run group of care homes, and our family values are at the heart of how we work. We have two care homes in Deal; Ami Group (Ami Court and The Knoll units) and Brook Lodge (Jasmine and Lotus units). We provide a range of care including nursing, residential, dementia, rehabilitation and palliative care across our homes in Deal.
We aim to create a warm, welcoming and homely environment where our residents can enjoy their lives, stay as independent as possible and feel part of a community.
We also believe that looking after our staff is just as important as looking after our residents. We want our teams to feel supported, appreciated and part of the Ami Group family.
If you join us, you will be joining a team where people genuinely matter.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
L0138-26-0000
Job locations
Ami Group - The Knoll Unit and Ami Court Unit
196-198 Dover Road
Walmer
DEAL
Kent
CT14 7NB
United Kingdom
Brook Lodge
68-70 London Road
DEAL
Kent
CT14 9TF
United Kingdom
Job description
Job responsibilities
To provide the highest possible standards of care and service to all of the residents, as well as in addition to a supervisory role. As a Senior Health Care Assistant you will be in charge of a shift of workers and will take responsibility for the smooth running of the service whilst you are on duty. You will respond to emergencies and provide guidance and support to Care Assistants under the supervision of qualified Nursing Staff.
- To assist residents with those activities which they would usually perform or have in the past performed themselves but cannot now without assistance. The optimum level of independence should be encouraged and supported whilst maintaining the dignity and self-esteem of the residents.
- Contribute to the updating, development and review of care plans, ensuring involvement of residents / representatives at all times.
- Carry out regular checks on residents and the environment throughout the day / night, to ensure standards are maintained.
- To answer promptly to all nurse alarm calls, assessing each situation and dealing with any resident who is seeking help. In cases of emergency to summon the qualified Nursing Staff or Manager and if necessary to call the emergency GP and/or summon an ambulance.
- To assist residents who need help or reassurance, providing drinks or refreshments where required.
- Complete, observe and review care planning needs for residents, and complete written daily records as instructed and in line with the Companys policies and procedures.
- To administer prescribed medication, following the homes Administration of medication policies & procedure.
- Organise the care staff for the shift, delegate care based on your knowledge of the residents and staff levels and abilities.
- Ensure that all Care Assistants with in your team follow the personalised care plans for residents and encourage them to contribute towards their development and review.
- Develop positive, helpful and caring relationships with residents and their families as required.
- Maintain absolute discretion and confidentiality at all times.
- Be aware of and comply with Health and Safety and Infection Control regulations and report any actual or potential hazards to the Registered Nurse or Manager.
- Take every opportunity to improve your skills and knowledge both by self-development and by participating in training events organised both inside the home and by outside sources.
- To complete any mandatory training specified during the induction period and thereafter to ensure that you are competent to fulfil the responsibilities of your role.
Job responsibilities
To provide the highest possible standards of care and service to all of the residents, as well as in addition to a supervisory role. As a Senior Health Care Assistant you will be in charge of a shift of workers and will take responsibility for the smooth running of the service whilst you are on duty. You will respond to emergencies and provide guidance and support to Care Assistants under the supervision of qualified Nursing Staff.
- To assist residents with those activities which they would usually perform or have in the past performed themselves but cannot now without assistance. The optimum level of independence should be encouraged and supported whilst maintaining the dignity and self-esteem of the residents.
- Contribute to the updating, development and review of care plans, ensuring involvement of residents / representatives at all times.
- Carry out regular checks on residents and the environment throughout the day / night, to ensure standards are maintained.
- To answer promptly to all nurse alarm calls, assessing each situation and dealing with any resident who is seeking help. In cases of emergency to summon the qualified Nursing Staff or Manager and if necessary to call the emergency GP and/or summon an ambulance.
- To assist residents who need help or reassurance, providing drinks or refreshments where required.
- Complete, observe and review care planning needs for residents, and complete written daily records as instructed and in line with the Companys policies and procedures.
- To administer prescribed medication, following the homes Administration of medication policies & procedure.
- Organise the care staff for the shift, delegate care based on your knowledge of the residents and staff levels and abilities.
- Ensure that all Care Assistants with in your team follow the personalised care plans for residents and encourage them to contribute towards their development and review.
- Develop positive, helpful and caring relationships with residents and their families as required.
- Maintain absolute discretion and confidentiality at all times.
- Be aware of and comply with Health and Safety and Infection Control regulations and report any actual or potential hazards to the Registered Nurse or Manager.
- Take every opportunity to improve your skills and knowledge both by self-development and by participating in training events organised both inside the home and by outside sources.
- To complete any mandatory training specified during the induction period and thereafter to ensure that you are competent to fulfil the responsibilities of your role.
Person Specification
Knowledge and Skills
Essential
- Demonstrates compassion, dignity, respect and a commitment to promoting independence.
- Communicates effectively with service users, relatives, colleagues and other professionals.
- Demonstrates respect for individual differences, cultural needs, beliefs and preferences.
- Demonstrates reliability, integrity, confidentiality and appropriate professional boundaries.
- Able to recognise changes in a person's condition and take appropriate action, including escalating concerns.
- Works collaboratively and contributes positively to the care team.
- Able to use electronic care records and other relevant digital systems.
- Willing to work additional hours where required by the service.
Qualifications
Essential
- Relevant Level 2 or Level 3 qualification in Health & Social Care, or equivalent.
- Care Certificate completed or willingness to complete within an agreed timeframe.
- Relevant training in safeguarding adults, infection prevention and control, moving and handling, health and safety, and basic life support.
Desirable
- Evidence of ongoing learning and professional development.
- Willingness to undertake additional training relevant to the role, including medication administration and other clinical/care competencies as required.
Experience
Essential
- Previous experience working in a health or social care setting.
- Significant experience providing person-centred care to individuals with varying care and support needs.
- Experience supporting service users with personal care, mobility, nutrition, hydration and activities of daily living.
- Experience working as part of a multidisciplinary or wider care team.
- Experience recognising and escalating concerns regarding a service user's physical or emotional wellbeing.
- Experience following safeguarding procedures and reporting concerns appropriately.
Desirable
- Experience supporting or mentoring junior care staff.
- Experience contributing to care planning, monitoring changes in service users' needs and maintaining accurate care records.
- Experience working in a senior or supervisory capacity.
Knowledge and Skills
Essential
- Demonstrates compassion, dignity, respect and a commitment to promoting independence.
- Communicates effectively with service users, relatives, colleagues and other professionals.
- Demonstrates respect for individual differences, cultural needs, beliefs and preferences.
- Demonstrates reliability, integrity, confidentiality and appropriate professional boundaries.
- Able to recognise changes in a person's condition and take appropriate action, including escalating concerns.
- Works collaboratively and contributes positively to the care team.
- Able to use electronic care records and other relevant digital systems.
- Willing to work additional hours where required by the service.
Qualifications
Essential
- Relevant Level 2 or Level 3 qualification in Health & Social Care, or equivalent.
- Care Certificate completed or willingness to complete within an agreed timeframe.
- Relevant training in safeguarding adults, infection prevention and control, moving and handling, health and safety, and basic life support.
Desirable
- Evidence of ongoing learning and professional development.
- Willingness to undertake additional training relevant to the role, including medication administration and other clinical/care competencies as required.
Experience
Essential
- Previous experience working in a health or social care setting.
- Significant experience providing person-centred care to individuals with varying care and support needs.
- Experience supporting service users with personal care, mobility, nutrition, hydration and activities of daily living.
- Experience working as part of a multidisciplinary or wider care team.
- Experience recognising and escalating concerns regarding a service user's physical or emotional wellbeing.
- Experience following safeguarding procedures and reporting concerns appropriately.
Desirable
- Experience supporting or mentoring junior care staff.
- Experience contributing to care planning, monitoring changes in service users' needs and maintaining accurate care records.
- Experience working in a senior or supervisory capacity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Ami Group - The Knoll Unit and Ami Court Unit
Address
Ami Group - The Knoll Unit and Ami Court Unit
196-198 Dover Road
Walmer
DEAL
Kent
CT14 7NB
United Kingdom
Employer's website
https://amigroupdeal.co.uk/ (Opens in a new tab)
Employer details
Employer name
Ami Group - The Knoll Unit and Ami Court Unit
Address
Ami Group - The Knoll Unit and Ami Court Unit
196-198 Dover Road
Walmer
DEAL
Kent
CT14 7NB
United Kingdom
Employer's website
https://amigroupdeal.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Amita Patel
01304371126
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
L0138-26-0000
Job locations
Ami Group - The Knoll Unit and Ami Court Unit
196-198 Dover Road
Walmer
DEAL
Kent
CT14 7NB
United Kingdom
Brook Lodge
68-70 London Road
DEAL
Kent
CT14 9TF
United Kingdom
Privacy notice
Ami Group - The Knoll Unit and Ami Court Unit's privacy notice (opens in a new tab)
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