Surgical Secretary - Upper GI Surgery, Band 3
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Gloucestershire Hospitals NHS Foundation Trust Surgical Secretary - Upper GI Surgery, Band 3
The closing date is 10 September 2026
Job summary
Band 3 Upper GI Surgical Secretary
An exciting opportunity has arisen for an experienced medical secretary to join our team as a medical secretary within the Upper GI surgery department. You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support.
We are looking for enthusiastic and motivated individuals who can manage the fluctuating demands of a busy Consultant Surgeon. You will need to be flexible and have excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. You must have the ability to multi-task and work in a busy, ever changing environment.
You will be able to work on your own initiative as well as within a team with well developed communication and interpersonal skills
Additional working pattern details: Monday to Friday
Main duties of the job
As a surgical secretary, you will provide a comprehensive secretarial service to our consultant surgeons. This includes, but is not limited to, diary management, correspondence, referrals, phone calls, email management and general day-to-day office administration. The ideal candidate needs to have a high level of attention to detail and be able to work well under time constraints to ensure that local and national targets are met with regards to patient pathways.
You will be the first point of contact for patients, our multi-professional colleagues and outside sources with queries and you will need to exercise initiative and judgment when dealing with these enquiries to ensure they are dealt with efficiently and appropriately. These contacts are made in a variety of ways therefore excellent communication skills on all levels are essential.
You will also be responsible for managing and overseeing the elective surgery waiting list as well as planning and co-ordinating surgical admissions for our patients.
As part of the secretarial service, you will be required to touch type from audio dictation a variety of documents. The role requires a certain level of understanding of medical terminology.
As a secretary you will be dealing with a lot of confidential and sensitive information and our ideal candidate will understand the importance of maintaining confidentiality when dealing with personal information.
About us
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
If you like to be kept busy, enjoy variety and have good attention to detail whilst under pressure, then you could be the person we are looking for to enable us to deliver an excellent service.
Details
Date posted
27 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year (pa pro rata if part-time)
Contract
Permanent
Working pattern
Full-time
Reference number
318-26-T0485-A
Job locations
Gloucestershire Royal Hospital
Gloucester
GL1 3NN
United Kingdom
Job description
Job responsibilities
Please reference the attached Job Description and Person Specification for further information regarding this role.
Job description
Job responsibilities
Please reference the attached Job Description and Person Specification for further information regarding this role.
Person Specification
Experience
Essential
- Previous experience of dealing with members of the public
- Experience of using own initiative, prioritising workload and utilising organisational skills
Desirable
- Previous experience working in a busy office
- Previous medical secretary/hospital/NHS service experience
- Experience of data entry, maintaining databases and data validation of electronic records
- Working experience of TRAK/EPR/PACS/Infoflex
Knowledge
Essential
- Good command and understanding of English, punctuation and grammar
- Excellent verbal and written communication skills
- Excellent and accurate attention to detail
- Good computer skills with working knowledge of Microsoft Office including Word, Excel, Outlook/Diary management
Desirable
- Knowledge of NHS systems
Qualifications
Essential
- GCSE English and Maths at Grade C or above
Desirable
- Typewriting / word processing RSA Level 3 or equivalent practical experience
- NVQ in Administration level 3 computer literate in Microsoft Office packages
Experience
Essential
- Previous experience of dealing with members of the public
- Experience of using own initiative, prioritising workload and utilising organisational skills
Desirable
- Previous experience working in a busy office
- Previous medical secretary/hospital/NHS service experience
- Experience of data entry, maintaining databases and data validation of electronic records
- Working experience of TRAK/EPR/PACS/Infoflex
Knowledge
Essential
- Good command and understanding of English, punctuation and grammar
- Excellent verbal and written communication skills
- Excellent and accurate attention to detail
- Good computer skills with working knowledge of Microsoft Office including Word, Excel, Outlook/Diary management
Desirable
- Knowledge of NHS systems
Qualifications
Essential
- GCSE English and Maths at Grade C or above
Desirable
- Typewriting / word processing RSA Level 3 or equivalent practical experience
- NVQ in Administration level 3 computer literate in Microsoft Office packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Gloucestershire Royal Hospital
Gloucester
GL1 3NN
United Kingdom
Employer's website
https://www.gloshospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Gloucestershire Royal Hospital
Gloucester
GL1 3NN
United Kingdom
Employer's website
https://www.gloshospitals.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Secretary Supervisor - Upper GI Surgery
Hollie Smith
03004226658
Details
Date posted
27 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year (pa pro rata if part-time)
Contract
Permanent
Working pattern
Full-time
Reference number
318-26-T0485-A
Job locations
Gloucestershire Royal Hospital
Gloucester
GL1 3NN
United Kingdom
Supporting documents
Privacy notice
Gloucestershire Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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