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Receptionist Ystwyth Medical Group

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GP Practice in Wales Receptionist Ystwyth Medical Group

The closing date is 02 October 2026

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Job summary

Hourly Rate: £12.75

28.5 hours a week

Following a retirement, we are looking for two competent, reliable and enthusiastic persons to join our Practice Team.

Experience of working in a GP surgery, the use of Emis and Welsh speaking are all desirable.

The successful candidates will work to a set weekly rota, but with the expectation of working additional hours to cover for annual leave and sickness.

Post one: Monday 8.00 - 17.30, Tuesday 8.30 - 18.30, Thursday 8.00 - 17.00

Post two: Tuesday 8.00 - 17.30, Wednesday 8.30 - 18.30, Friday 8.30 - 17.30

Duties include general reception work, answering phones, booking appointments, efficiently dealing with patients and signposting where appropriate, processing prescription requests, managing workflow, communicating in a courteous, clear and concise manner with GP's, other healthcare professional working both in the practice and externally, patients and other service providers and stakeholder and a number of other administrative duties.

Applicants must be a team player and have to cover annual leave and sickness if required.

Main duties of the job

Reporting to the Senior Receptionist and Practice Manager the successful candidates will perform a variety of duties as outlined in the attached Job Description.

About us

We are a thriving family orientated practice situated in Aberystwyth, a beautiful coastal area in West Wales. Aberystwyth is a university town which is also home to Welsh Government offices, Ceredigion County Council headquarters and the National Library of Wales. There are excellent primary and secondary schools in the area, along with numerous cultural and outdoor amenities including a leading arts centre, mounting biking, walking and numerous water sports.

Please visit Practice website

Details

Date posted

07 September 2026

Pay scheme

Other

Salary

£12.75 an hour Hourly Rate: £12.75 28.5 hours a week

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

M0044-26-0296

Job locations

Ystwyth Medical Group

Parc Y Llyn Retail Park

Llanbadarn Fawr

ABERYSTWYTH

Dyfed

SY23 3TL

United Kingdom


Job description

Job responsibilities

The position will involve both a mixture of reception and administrative duties on a fixed rota basis.

Please see Job Description and Person Specification

Job description

Job responsibilities

The position will involve both a mixture of reception and administrative duties on a fixed rota basis.

Please see Job Description and Person Specification

Person Specification

Experience

Essential

  • Previous reception / customer service experience

Desirable

  • Previous administrative experience

Qualifications

Essential

  • Understanding of the importance of confidentiality and discretion - GDPR
  • Calm under pressure
  • Well presented with good interpersonal skills
  • Proficient in the use of email
  • Experience of using Microsoft software applications, including Outlook, Word and Excel
  • Excellent communication skills both written and verbal
  • Attention to detail
  • Ability to work as part of a team
  • Ability to work on own initiative
  • Ability to prioritise tasks
  • Reliability and flexibility
  • Stress tolerance
  • Willingness to undertake Welsh lessons

Desirable

  • Welsh oral and written
  • Knowledge of EMIS
  • Minimum of English GCSE/O Level
  • Proficient in spelling, punctuation and grammar
  • Relevant training or qualifications
  • Experience in using GP clinical software
  • Knowledge of medical terminology

Person Specification

Experience

Essential

  • Previous reception / customer service experience

Desirable

  • Previous administrative experience

Qualifications

Essential

  • Understanding of the importance of confidentiality and discretion - GDPR
  • Calm under pressure
  • Well presented with good interpersonal skills
  • Proficient in the use of email
  • Experience of using Microsoft software applications, including Outlook, Word and Excel
  • Excellent communication skills both written and verbal
  • Attention to detail
  • Ability to work as part of a team
  • Ability to work on own initiative
  • Ability to prioritise tasks
  • Reliability and flexibility
  • Stress tolerance
  • Willingness to undertake Welsh lessons

Desirable

  • Welsh oral and written
  • Knowledge of EMIS
  • Minimum of English GCSE/O Level
  • Proficient in spelling, punctuation and grammar
  • Relevant training or qualifications
  • Experience in using GP clinical software
  • Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Ystwyth Medical Group

Parc Y Llyn Retail Park

Llanbadarn Fawr

ABERYSTWYTH

Dyfed

SY23 3TL

United Kingdom


Employer's website

https://gpwales.co.uk (Opens in a new tab)

Employer details

Employer name

GP Practice in Wales

Address

Ystwyth Medical Group

Parc Y Llyn Retail Park

Llanbadarn Fawr

ABERYSTWYTH

Dyfed

SY23 3TL

United Kingdom


Employer's website

https://gpwales.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

rhianon copeland

[email protected]

Details

Date posted

07 September 2026

Pay scheme

Other

Salary

£12.75 an hour Hourly Rate: £12.75 28.5 hours a week

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

M0044-26-0296

Job locations

Ystwyth Medical Group

Parc Y Llyn Retail Park

Llanbadarn Fawr

ABERYSTWYTH

Dyfed

SY23 3TL

United Kingdom


Supporting documents

Privacy notice

GP Practice in Wales's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

44 196 £

Based on 22 358 offers with salary for this country

Full salary breakdown

Hywel Dda University Health Board Aberystwyth

Cook

Salary not specified
Aberystwyth

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