Ward Clerk - Waterhouse Ward
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Royal United Hospitals Bath NHS Foundation Trust Ward Clerk - Waterhouse Ward
The closing date is 11 September 2026
Job summary
We are looking to recruit an enthusiastic and motivated individual to join our clerical team on Waterhouse Ward .
Waterhouse Ward is an Older Persons Unit specialising in the care of patients with Parkinson's disease. Our multidisciplinary team provides compassionate, dignified, and person-centred care, supporting both patients and their families throughout their hospital stay.
Duties include reception and clerical support to the Unit, stores management and general administrative duties.
Good IT skills are required and previous experience of working in a hospital environment would be desirable but not essential as training will be provided.
You also need strong communication skills with the ability to work in a pressurised environment.
If you like to work on a busy environment, with no two days the same and be a part of a great team, then this is the job for you!
Main duties of the job
To provide efficient and professional administrative and clerical support to Waterhouse ward. This will include:
- To greet patients and relatives in a friendly and courteous manner and provide relevant information clearly to them.
- Direct patients and relatives to facilities on the ward.
- Answer all telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate.
- Liaise with nurses, Doctors, GP's and other members of the team obtaining and communicating necessary information accurately to assist the provision of a quality service for the patients.
- To support the nursing staff and other members of the multidisciplinary team in the efficient and courteous discharging of patients.
- Arrange follow up appointments and transport for patients when required.
- Organise the maintenance/repairs of equipment/facilities when required for the ward.
About us
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff well-being, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial well-being. We've even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
427-8236941
Job locations
Royal United Hospital
Combe park
Bath
BA1 3NG
United Kingdom
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
Skills
Essential
- IT skills
- Customer services skills
Desirable
- Experience in an acute hospital setting
skills and experience
Essential
- Proficiency in multiple IT systems
- Customer services skills
- Communication skills in both written and verbal
- Organisational and methodical
Desirable
- Experience in file management
Skills
Essential
- IT skills
- Customer services skills
Desirable
- Experience in an acute hospital setting
skills and experience
Essential
- Proficiency in multiple IT systems
- Customer services skills
- Communication skills in both written and verbal
- Organisational and methodical
Desirable
- Experience in file management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal United Hospitals Bath NHS Foundation Trust
Address
Royal United Hospital
Combe park
Bath
BA1 3NG
United Kingdom
Employer's website
https://www.ruh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal United Hospitals Bath NHS Foundation Trust
Address
Royal United Hospital
Combe park
Bath
BA1 3NG
United Kingdom
Employer's website
https://www.ruh.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Senior Sister
Sara Guedes
01225824134
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
427-8236941
Job locations
Royal United Hospital
Combe park
Bath
BA1 3NG
United Kingdom
Supporting documents
Privacy notice
Royal United Hospitals Bath NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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