Bank Administrator
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Operose Health Bank Administrator
The closing date is 21 September 2026
Job summary
Job title: Receptionist/Administrator Location: Oak Tree Health Centre, Didcot Salary: £13.25 per hour Hours: 0 (Bank) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners. As a valued member of the Operose Health team, y
Main duties of the job
As a valued member of the Operose Health team, your key duties will include responding to patient queries and liaising with the wider primary care team, managing appointment requests, signposting patients to our range of services, and maintaining patient records and confidentiality. Other responsibilities include emailing, scanning and coding clinical correspondence, processing prescription requests, and utilising other information systems to support efficient workflow processes. The ideal candidate will have reception or customer care experience, be an excellent communicator both spoken and written, possess basic PC skills such as Word, Excel, and email, and be able to work within processes, procedures, and maintain confidently and data security. Although not essential, previous experience of working in the NHS is welcome.
About us
At Operose Health, we deliver local primary care at scale, with the purpose of improving access, outcomes, and patient experience. Our team is dedicated to living by our values and being the best they can be for our patients and each other. We emphasize caring by listening and supporting people for a healthier future. We are ambitious in our determination and passion for transforming patient experiences. As a resourceful team, we are creative, agile, and devoted to continuous learning to enhance service quality. We strive for excellence for our patients, employees, and NHS partners.
Details
Date posted
07 September 2026
Pay scheme
Other
Salary
£13.25 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1548457044
Job locations
Operose Health
Didcot
OX11 7GD
United Kingdom
Job description
Job responsibilities
Job title:Receptionist/Administrator
Location:Oak Tree Health Centre, Didcot
Salary:£13.25 per hour
Hours: 0 (Bank)
Help us to deliver great primary care by improving access, outcomes and patient experience.
At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.
Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities:As a valued member of the Operose Health team, your key duties will include:
- Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
- Emailing, scanning and coding clinical correspondence.
- Processing prescriptions requests.
- Utilising other information systems to support efficient workflow processes.
What we look for in new colleagues:
- Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
- Must have basic PC skills such as Word, Excel and email.
- Able to work within processes, procedures and maintain confidently and data security.
- Previous experience of working in the NHS is welcome but not essential.
How well support you:
- Competitive hourly remuneration
- Accrued paid annual leave
- Friendly and vibrant environment
- Access to internal training and development
- EAP We Care
Job responsibilities
Job title:Receptionist/Administrator
Location:Oak Tree Health Centre, Didcot
Salary:£13.25 per hour
Hours: 0 (Bank)
Help us to deliver great primary care by improving access, outcomes and patient experience.
At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.
Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities:As a valued member of the Operose Health team, your key duties will include:
- Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
- Emailing, scanning and coding clinical correspondence.
- Processing prescriptions requests.
- Utilising other information systems to support efficient workflow processes.
What we look for in new colleagues:
- Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
- Must have basic PC skills such as Word, Excel and email.
- Able to work within processes, procedures and maintain confidently and data security.
- Previous experience of working in the NHS is welcome but not essential.
How well support you:
- Competitive hourly remuneration
- Accrued paid annual leave
- Friendly and vibrant environment
- Access to internal training and development
- EAP We Care
Person Specification
Qualifications
Essential
- Reception or customer care experience is essential, along with excellent communication skills, both spoken and written. Basic PC skills such as Word, Excel, and email are required. The role requires an ability to work within processes and procedures while maintaining confidentiality and data security. While NHS experience is welcome, it is not essential.
Qualifications
Essential
- Reception or customer care experience is essential, along with excellent communication skills, both spoken and written. Basic PC skills such as Word, Excel, and email are required. The role requires an ability to work within processes and procedures while maintaining confidentiality and data security. While NHS experience is welcome, it is not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Operose Health
Address
Operose Health
Didcot
OX11 7GD
United Kingdom
Employer's website
https://www.operosehealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Operose Health
Address
Operose Health
Didcot
OX11 7GD
United Kingdom
Employer's website
https://www.operosehealth.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Recruitment Team
Operose Health
Details
Date posted
07 September 2026
Pay scheme
Other
Salary
£13.25 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1548457044
Job locations
Operose Health
Didcot
OX11 7GD
United Kingdom
Privacy notice
Operose Health's privacy notice (opens in a new tab)
Support links
© Crown copyright
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