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Workforce Information & System Administrator

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Employment type not specifiedExperience not specifiedChester

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Countess of Chester Hospital NHS Foundation Trust Workforce Information & System Administrator

The closing date is 14 September 2026

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Job summary

Working part time 22.5 hours per week

Previous applicants need not apply.

Please note that this role is not eligible for visa sponsorship.

We are looking for a passionate and motivated individual who is keen to join our talented Workforce Information Team . You will be expected to ensure workforce information in ESR is of the highest quality by actioning and updating employee and assignment changes. Also responsible for the production of workforce information reports, emphasising analytics and data manipulation is a key skill to have experience with.

Support to managers on their use of Manager Self Service will be a key way to ensure high quality data. You will also be responsible for improving the efficiency of HR processes and ensuring standardised systems are implemented across the whole organisation and to provide training on systems and processes for staff new in post.

We look forward to meeting you.

Main duties of the job

  1. Providing high quality, accurate, timely and user friendly HR Information to internal and external customers and stakeholders (staff, managers, payroll, finance etc.).
  2. To maintain good administrative processes to ensure workforce information and payroll data are processed accurately and to deadlines
  3. Perform the process of producing regular reports to the Trust Board, Executive Team, Managers and HR staff, consulting over the content and format of these reports, investigating any unusual information requiring comment and ensuring that any necessary commentary, analysis or supplementary notes are provided
  4. Produce statistical reports and questionnaire responses related to workforce issues required by external stakeholders (such as NHSI etc..) within the timescales set and to the standard required. Liaise with external bodies and internal contributors regarding the information.

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

  • The Countess of Chester Hospital: providing 438 general and acute beds
  • Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
  • Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

Details

Date posted

04 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

210-2026-613-A

Job locations

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom


Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualifications

Essential

  • Educated to degree level or can demonstrate equivalent level of education in an appropriate discipline or extensive experience in NHS workforce information/payroll role

Desirable

  • Qualification in ICT skills

Knowledgeand Exerience

Essential

  • Knowledge and experience of a broad range of IT Skills including Word, Excel, Powerpoint, Email, internet and local information systems
  • Understanding the importance & requirements of Data Protection & Confidentiality
  • Significant experience in a role supporting staff, managers and decision makers in pay, HR and workforce issues
  • Experience working with payroll teams and experience of the pay process.
  • Manipulating and analysing HR data and presenting it as accessible workforce information
  • Experience within an information role/setting or experience in a recognised information area

Desirable

  • Working knowledge of NHS Terms and Conditions
  • Knowledge of Workforce Information Systems

Person Specification

Qualifications

Essential

  • Educated to degree level or can demonstrate equivalent level of education in an appropriate discipline or extensive experience in NHS workforce information/payroll role

Desirable

  • Qualification in ICT skills

Knowledgeand Exerience

Essential

  • Knowledge and experience of a broad range of IT Skills including Word, Excel, Powerpoint, Email, internet and local information systems
  • Understanding the importance & requirements of Data Protection & Confidentiality
  • Significant experience in a role supporting staff, managers and decision makers in pay, HR and workforce issues
  • Experience working with payroll teams and experience of the pay process.
  • Manipulating and analysing HR data and presenting it as accessible workforce information
  • Experience within an information role/setting or experience in a recognised information area

Desirable

  • Working knowledge of NHS Terms and Conditions
  • Knowledge of Workforce Information Systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom


Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom


Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Data Analyst

Zoe Woods

[email protected]

01244835943

Details

Date posted

04 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

210-2026-613-A

Job locations

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom


Supporting documents

Privacy notice

Countess of Chester Hospital NHS Foundation Trust's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

52 484 £

Based on 15 offers with salary for Jobs in Chester

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