Credit Controller

Credit Controller

Location: Bracknell

Salary: Up to £35,000

Job Type: Temporary Contract

Hours: 7:30am – 4:30pm

About the Role

We are currently recruiting for an experienced Credit Controller to join the finance team of an established organisation based in Bracknell.

This is a hands-on role covering the full credit control cycle, including customer account management, credit checks, cash allocation, reconciliations, invoicing and debt collection.

The successful candidate will be organised, commercially aware and confident dealing with customers, with the ability to manage their own workload while working collaboratively within a busy finance team.

Key Responsibilities

• Open and maintain customer accounts in line with internal credit policies and procedures
• Carry out appropriate credit checks using external information sources
• Assist with the assessment and management of customer credit limits
• Maintain accurate customer credit information and ensure regular account reviews are completed
• Process and allocate incoming customer payments, including bank and cheque receipts
• Reconcile and post credit card transactions
• Take customer card payments and accurately update accounting records
• Raise customer invoices using the company's accounting system
• Produce and distribute month-end customer statements
• Produce regular reports highlighting accounts that are overdue, on hold or over their agreed credit limit
• Process and reconcile Direct Debit payments against bank transactions
• Follow up failed or returned Direct Debits and arrange alternative payment methods
• Proactively manage aged debt and outstanding balances
• Contact customers to secure payment and negotiate appropriate payment arrangements
• Issue final demand correspondence where required and escalate serious cases in line with company procedures
• Respond to customer queries and resolve account discrepancies promptly
• Investigate payment differences, credits and account adjustments
• Maintain accurate records and ensure all credit control activity complies with internal procedures
• Support wider finance activities and undertake other reasonable duties as required

About You

• You will ideally have:
• 2–3+ years' experience in Credit Control, Accounts Receivable or Sales Ledger
• Proven experience managing customer accounts and collecting outstanding debt
• Excellent written and verbal communication skills
• Strong negotiation and relationship-management skills
• Excellent organisational skills and the ability to prioritise competing workloads
• A high level of accuracy and attention to detail
• Strong analytical and problem-solving ability
• Good working knowledge of accounting systems and Microsoft Excel
• Experience with Sage 200 or a similar finance system would be advantageous
• The ability to work confidently both independently and as part of a team
• A proactive, professional and customer-focused approach
• The confidence to communicate effectively with customers and stakeholders at all levels

If you are an experienced Credit Controller looking for a temporary contract opportunity in Bracknell and have the skills and experience outlined above, we would love to hear from you.

Apply today and a member of the recruitment team will be in touch to discuss the opportunity.