Medical Receptionist
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
Parkfield Medical Centre Medical Receptionist
The closing date is 14 September 2026
Job summary
We are looking for an enthusiastic new receptionist for 25 hours per week over 4 days to join our supportive team. The post would suit somebody who is empathetic, works well under pressure and likes a busy but rewarding working environment. Although previous experience would be an advantage, this is not essential as full training will be provided. The hours available are: Monday 8-5.30, Tuesday 8-1, Wednesday 8-1 and Friday 1-6.30.
Main duties of the job
The role of a GP receptionist is varied and includes answering the telephone, booking appointments, greeting patients and processing clinical letters and repeat prescriptions. The post holder will need to be flexibly to cover annual leave.
About us
We are a friendly and supportive GP surgery in Potters Bar with around 13.000 patients. We have a team of approximately 35 staff including 9 receptionists. We have an excellent reputation within the local area and high levels of patient satisfaction.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A0405-26-0006
Job locations
The Walk
Potters Bar
Hertfordshire
EN6 1QH
United Kingdom
Job description
Job responsibilities
Main duties:
- Facilitate the booking of appointments
- Receive requests for prescription, sick notes, insurance forms and other correspondence and taking fees as appropriate.
- Explain surgery procedures, giving details about the practice to patients on registration, completing new patients paperwork.
- Managing all patients enquires
- Retrieve appointment cancellation messages
- Receiving and recording requests for home visits and ensuring the duty doctor is notified
- Receiving messages for doctors and all members of the Primary Health Care Team and ensure that they are passed to the relevant person
- Contacting patients at the doctors request
Other duties
- Filing medical notes referrals and other correspondence when required
- Ensure details of any unresolved or urgent matters are passed to colleagues
- Opening the surgery premises and ensuring safe closure of the same
- Any other tasks as requested by the management or partners which assist the smooth running of the surgery
- Be aware of all practice protocols for reception
- Ensure personal e-learning is up to date
- Ensure the reception area is left tidy and ready for incoming colleagues
Job description
Job responsibilities
Main duties:
- Facilitate the booking of appointments
- Receive requests for prescription, sick notes, insurance forms and other correspondence and taking fees as appropriate.
- Explain surgery procedures, giving details about the practice to patients on registration, completing new patients paperwork.
- Managing all patients enquires
- Retrieve appointment cancellation messages
- Receiving and recording requests for home visits and ensuring the duty doctor is notified
- Receiving messages for doctors and all members of the Primary Health Care Team and ensure that they are passed to the relevant person
- Contacting patients at the doctors request
Other duties
- Filing medical notes referrals and other correspondence when required
- Ensure details of any unresolved or urgent matters are passed to colleagues
- Opening the surgery premises and ensuring safe closure of the same
- Any other tasks as requested by the management or partners which assist the smooth running of the surgery
- Be aware of all practice protocols for reception
- Ensure personal e-learning is up to date
- Ensure the reception area is left tidy and ready for incoming colleagues
Person Specification
Qualifications
Essential
- Essential
- Educated to GCSE level or equivalent
- Experience
- Essential
- Previous work experience in an administrative or receptionist role
Desirable
- Desirable
- Experience of working in general practice
- Experience of working with the public
Experience
Essential
- Essential
- Good keyboard skills
- Computer literate
- Good verbal and written communication skills
- Friendly and efficient telephone manner
- Ability to use alphabetical filing systems
- Message taking skills
- Professional manner and appearance
- Calm and patient under pressure
- Empathetic and caring nature
- Punctual and reliable
- Able to work flexibly when required
- Understanding of the importance of patient confidentiality
- Quick to learn
Desirable
- Some knowledge of and interest in the NHS
Knowlede and skills
Essential
- To ensure a high level of service to patients
- To undertake all reception duties effectively and promptly
- To maintain absolute confidence when dealing with patient information
- To be a flexible and positive member of the reception team
Desirable
- Previous experience in an NHS setting
Qualifications
Essential
- Essential
- Educated to GCSE level or equivalent
- Experience
- Essential
- Previous work experience in an administrative or receptionist role
Desirable
- Desirable
- Experience of working in general practice
- Experience of working with the public
Experience
Essential
- Essential
- Good keyboard skills
- Computer literate
- Good verbal and written communication skills
- Friendly and efficient telephone manner
- Ability to use alphabetical filing systems
- Message taking skills
- Professional manner and appearance
- Calm and patient under pressure
- Empathetic and caring nature
- Punctual and reliable
- Able to work flexibly when required
- Understanding of the importance of patient confidentiality
- Quick to learn
Desirable
- Some knowledge of and interest in the NHS
Knowlede and skills
Essential
- To ensure a high level of service to patients
- To undertake all reception duties effectively and promptly
- To maintain absolute confidence when dealing with patient information
- To be a flexible and positive member of the reception team
Desirable
- Previous experience in an NHS setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Parkfield Medical Centre
Address
The Walk
Potters Bar
Hertfordshire
EN6 1QH
United Kingdom
Employer's website
https://www.parkfieldmedicalcentre.co.uk (Opens in a new tab)
Employer details
Employer name
Parkfield Medical Centre
Address
The Walk
Potters Bar
Hertfordshire
EN6 1QH
United Kingdom
Employer's website
https://www.parkfieldmedicalcentre.co.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
HR Manager
Julie Beere
01707291041
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A0405-26-0006
Job locations
The Walk
Potters Bar
Hertfordshire
EN6 1QH
United Kingdom
Privacy notice
Parkfield Medical Centre's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsDriver Trainer
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Potters Bar often pay around 44 196 £ (median of 22 358 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.