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Royal Surrey NHS Foundation Trust Administrator

The closing date is 09 September 2026

Apply for this job

Job summary

Important Information for Applicants: This vacancy is for Surrey and Borders Partnership NHS Foundation Trust (SaBP).

This role is offered through Flexi-Bank, a collaborative temporary staffing service delivered in partnership between Surrey and Borders Partnership NHS Foundation Trust and Royal Surrey NHS Foundation Trust. Royal Surrey NHS Foundation Trust acts as the host provider and manages the recruitment, onboarding and administrative processes on behalf of Surrey and Borders.

Please note that although Royal Surrey NHS Foundation Trust branding may appear on this advert and within the recruitment system, successful applicants for this vacancy will undertake bank shifts for Surrey and Borders Partnership NHS Foundation Trust.

Work Location: Unither House, Curfew Bell Road, Chertsey, Surrey, KT16 9FG

Why join Flexi-Bank?

Work flexibly - choose shifts that suit your lifestyle and availability

Access more opportunities - pick up shifts across mental health and community

Get paid fairly and on time - competitive rates and fast access to earnings through Stream

Stay supported - benefit from training, development and guidance from our dedicated Temporary Staffing Team

Main duties of the job

Surrey and Borders is looking for someone To act as the admin lead for the team ensuring day to day supervision of band 2 and 3 administrators workload. Providing supervision and development to other members of the administration team in conjunction with Band 5 administrators, where appropriate.

Work Location: Unither House, Curfew Bell Road, Chertsey, Surrey, KT16 9FG

Working Pattern: Monday to Friday from 9AM to 5 PM

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trusts to work for? This ranking is based on staff feedback in the 2023 NHS Staff Survey.

Details

Date posted

02 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£16.73 an hour Per hour

Contract

Bank

Working pattern

Flexible working

Reference number

384-SM-Admin-B4

Job locations

Unither House

Curfew Bell Road

Chertsey, Surrey

KT16 9FG

United Kingdom

Job description

Job responsibilities

• Take and transcribe a wide range of meeting minutes in an accurate and timely manner
• Receive and process referrals to the relevant clinician and system(s)
• Provide day to day supervision and monitoring of workload for Band 2 and 3 administrators
• Update case notes on patient record system as required
• Undertake regular managerial supervision and appraisal of administrators within the team, in conjunction with Band 5, if applicable
• Provide secretarial support to the team, as required, i.e. arranging meetings, ESR approvals, diary management, monitoring cover arrangements, arranging agency workers, logging incidents onto DATIX etc.
• Monitor annual leave requests and sickness absence for manager, as required
• Extract data from data warehouses i.e. DART
• Manage recruitment process for band 2 and 3 admin vacancies
• Type up reports incorporating graphics and tables as required
• Type all letters dictated or provided by the team
• Book appointments on the patient record system for clinics and individual consultations
• Answer telephone calls and relay any messages in a timely manner
• Creating bespoke documents for the team, such as leaflets etc.
• Arrange team events, as required
• Monitor data quality of administrative input

In the absence of Band 3 administrator in the team: General administrative tasks such as typing, copying, scanning, printing, laminating etc Provide support to team members in setting up rooms for meetings Check and book rooms for other team members upon request Scanning documents for uploading to patient record system Receive and respond to e-mails in an appropriate manner, forwarding where necessary Monitor and raise purchase requisitions for stationery, services (such as interpreters) and supplies for the department

Job description

Job responsibilities

• Take and transcribe a wide range of meeting minutes in an accurate and timely manner
• Receive and process referrals to the relevant clinician and system(s)
• Provide day to day supervision and monitoring of workload for Band 2 and 3 administrators
• Update case notes on patient record system as required
• Undertake regular managerial supervision and appraisal of administrators within the team, in conjunction with Band 5, if applicable
• Provide secretarial support to the team, as required, i.e. arranging meetings, ESR approvals, diary management, monitoring cover arrangements, arranging agency workers, logging incidents onto DATIX etc.
• Monitor annual leave requests and sickness absence for manager, as required
• Extract data from data warehouses i.e. DART
• Manage recruitment process for band 2 and 3 admin vacancies
• Type up reports incorporating graphics and tables as required
• Type all letters dictated or provided by the team
• Book appointments on the patient record system for clinics and individual consultations
• Answer telephone calls and relay any messages in a timely manner
• Creating bespoke documents for the team, such as leaflets etc.
• Arrange team events, as required
• Monitor data quality of administrative input

In the absence of Band 3 administrator in the team: General administrative tasks such as typing, copying, scanning, printing, laminating etc Provide support to team members in setting up rooms for meetings Check and book rooms for other team members upon request Scanning documents for uploading to patient record system Receive and respond to e-mails in an appropriate manner, forwarding where necessary Monitor and raise purchase requisitions for stationery, services (such as interpreters) and supplies for the department

Person Specification

Qualifications

Essential

• NVQ Level 4 in Business Admin or equivalent experience (4 years)

Experience

Essential

• 4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures

Knowledge

Essential

• SystmeOne

Person Specification

Qualifications

Essential

• NVQ Level 4 in Business Admin or equivalent experience (4 years)

Experience

Essential

• 4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures

Knowledge

Essential

• SystmeOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Unither House

Curfew Bell Road

Chertsey, Surrey

KT16 9FG

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Unither House

Curfew Bell Road

Chertsey, Surrey

KT16 9FG

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Manager

Matthew Crees

[email protected]

Details

Date posted

02 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£16.73 an hour Per hour

Contract

Bank

Working pattern

Flexible working

Reference number

384-SM-Admin-B4

Job locations

Unither House

Curfew Bell Road

Chertsey, Surrey

KT16 9FG

United Kingdom

Supporting documents

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