Administration Officer ICCT Service
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Essex Partnership University NHS Foundation Trust Administration Officer ICCT Service
The closing date is 09 September 2026
Job summary
Essex Partnership University NHS Foundation Trust (EPUT) has an exciting opportunity to join the Intergrated Community Care Team based at Saffron Walden Community Hospital
This part time , role plays a vital part in supporting the delivery of safe, responsive, and high-quality care for patients across the community. The postholder will work as part of a dynamic, fast-paced service that ensures individuals receive the right care, at the right time, in the right place.
Main duties of the job
The postholder will be responsible for:
- Acting as a central point of contact for calls and referrals into service
- Coordinating care and communicating effectively with clinicians, patients, carers, and partner agencies
- Maintaining accurate and timely records using Trust clinical systems
- Supporting multidisciplinary team working to ensure seamless patient journeys
- Escalating concerns appropriately and contributing to service flow and patient safety
- Providing excellent customer service in a fast-paced and pressured environment
- Supporting service audits, data collection, and performance monitoring where required
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
Benefits
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
- Excellent pension of up to 14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
- Job share: Applications for job shares are welcomed.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata for part time
Contract
Permanent
Working pattern
Part-time
Reference number
364-B-188-A
Job locations
Saffron Walden Community Hospital
Radwinter Road
Saffron Walden
CB11 3HY
United Kingdom
Job description
Job responsibilities
Essential Criteria
- Excellent communication and interpersonal skills
- Ability to work effectively in a busy, timecritical environment
- Strong organisational and prioritisation skills
- Confident use of IT systems and electronic patient records
- Ability to work independently and as part of a multidisciplinary team
- Understanding of confidentiality, data protection, and safeguarding principles
Job responsibilities
Essential Criteria
- Excellent communication and interpersonal skills
- Ability to work effectively in a busy, timecritical environment
- Strong organisational and prioritisation skills
- Confident use of IT systems and electronic patient records
- Ability to work independently and as part of a multidisciplinary team
- Understanding of confidentiality, data protection, and safeguarding principles
Person Specification
Adminstration skills
Essential
- Years Experience
Desirable
- Knowledge
Knowledge or EPR
Essential
- Years Experience
Desirable
- Proven knowledge
Adminstration skills
Essential
- Years Experience
Desirable
- Knowledge
Knowledge or EPR
Essential
- Years Experience
Desirable
- Proven knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Saffron Walden Community Hospital
Radwinter Road
Saffron Walden
CB11 3HY
United Kingdom
Employer's website
https://eput.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Saffron Walden Community Hospital
Radwinter Road
Saffron Walden
CB11 3HY
United Kingdom
Employer's website
https://eput.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Head of Administration
Lisa Hunt
01992938740
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata for part time
Contract
Permanent
Working pattern
Part-time
Reference number
364-B-188-A
Job locations
Saffron Walden Community Hospital
Radwinter Road
Saffron Walden
CB11 3HY
United Kingdom
Supporting documents
Privacy notice
Essex Partnership University NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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