Medical Secretary - West Home Treatment Team
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Cornwall Partnership NHS Foundation Trust Medical Secretary - West Home Treatment Team
The closing date is 10 September 2026
Job summary
An opportunity has arisen for an enthusiastic, adaptable and well-motivated Medical Secretary to join the Home Treatment Team. The post holder should demonstrate a caring and sensitive approach to their work along with a good sense of humour.
To be part of the Home Treatment and wider Initial Response Service admin team and to ensure high levels of service are provided at all times, across the service, providing service support overall when required.
This is a full-time position working 37.5 hours per week, providing cover across 7 days on a rota system.
Main duties of the job
- To provide a high quality secretarial service to the medical team.
- To maintain confidentiality at all times and sensitivity when dealing with contentious and complex information.
- Co-ordinate and organise action arising from correspondence and ensure prompt and efficient response, as require, by the Doctors. Co-ordination with other professionals, outside Agencies, legal staff, Trust staff etc
- Responsible for up-to-date maintenance of diaries for the medical team.
- Maintain waiting list to ensure clients are seen within key target times.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per Annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
201-26-773
Job locations
Longreach House
Barncoose Terrace
Redruth
TR15 3ER
United Kingdom
Job description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Job description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Qualifications & Experience
Essential
- RSA/OCR III Word-Processing or equivalent qualification or experience
- NVQ 3 Business Administration or equivalent knowledge or experience
- RSA/OCR II Audio-Typing or equivalent qualification or experience
- Computer literate with experience of spreadsheets and databases
- Previous experience of working in an office environment
Desirable
- Previous experience working as a secretary in the NHS
Skills and Aptitude
Essential
- Excellent communication and interpersonal skills
- Ability to meet deadlines and work under pressure whilst remaining calm
- Ability to manage own workload and work independently
- Ability to prioritise and work on own initiative
Knowledge and Abilities
Desirable
- Knowledge of medical terminology
- Knowledge of the Trust's electronic information systems
Qualifications & Experience
Essential
- RSA/OCR III Word-Processing or equivalent qualification or experience
- NVQ 3 Business Administration or equivalent knowledge or experience
- RSA/OCR II Audio-Typing or equivalent qualification or experience
- Computer literate with experience of spreadsheets and databases
- Previous experience of working in an office environment
Desirable
- Previous experience working as a secretary in the NHS
Skills and Aptitude
Essential
- Excellent communication and interpersonal skills
- Ability to meet deadlines and work under pressure whilst remaining calm
- Ability to manage own workload and work independently
- Ability to prioritise and work on own initiative
Knowledge and Abilities
Desirable
- Knowledge of medical terminology
- Knowledge of the Trust's electronic information systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Longreach House
Barncoose Terrace
Redruth
TR15 3ER
United Kingdom
Employer's website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Longreach House
Barncoose Terrace
Redruth
TR15 3ER
United Kingdom
Employer's website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Business Support Manager
Jodie Whitford
01209881818
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per Annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
201-26-773
Job locations
Longreach House
Barncoose Terrace
Redruth
TR15 3ER
United Kingdom
Supporting documents
Privacy notice
Cornwall Partnership NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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