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Health Records Clerk

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Employment type not specifiedExperience not specifiedWrexham

Betsi Cadwaladr University Health BoardWrexham

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Betsi Cadwaladr University Health Board Health Records Clerk

The closing date is 14 September 2026

Apply for this job

Job summary

The Records department provides an essential support service. This is not your typical administrative post. The duties are predominantly centred around the physical retrieval, filing and preparation of case notes in conjunction with an efficient and professional outpatient reception service.

Main duties of the job

37.5 Hours 8.30am to 4.30pm Monday - Friday

Do you have an eye for detail and accuracy and do you have proven communication skills?

If so then we would like to hear from you in connection to our Health Records vacancies. The Records department provides an essential support service. This is not your typical administrative post. The duties are predominantly centred around the physical retrieval, filing and preparation of case notes in conjunction with an efficient and professional outpatient reception service.

The successful candidate will assist in the provision of case notes for patient care both Outpatient and Acute ensuring that all case notes are delivered and prepared to Service Level agreements.

The post holder will be expected to undertake weeding of existing case notes in line with the organisations Retention and Destruction Policy, ensuring that the Patient tracking system is accurate and up to date.

This is a very busy department and we work to tight deadlines in completion of our work therefore it is essential that your application demonstrates good communication, ability to work to tight deadlines, ability to work under your own initiative and ability to prioritise your workload with a high level of accuracy (please see job description and person specification for full details).

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

This is a very busy department and we work to tight deadlines.

Good communication skills are essential, with the ability to work on own initiative as well as being a team player.

BCUHB Values are to put patients first, Learn and innovate, value and respect each other, communicate openly and honestly and work together.

Details

Date posted

07 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,300 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC446-0926

Job locations

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

Good standard of education

Desirable

NVQ Customer Service experience

Experience

Essential

Previous customer service experience

Desirable

Medical background ie GP Practice/Reception
Experience working within the Medical Records Department

Skills

Essential

Good communication skills
Good telephone manner
Ability to prioritise workload

Desirable

Welsh Speaker

Knowledge

Essential

Keyboard Skills/Computer Literacy

Personal Qualities

Essential

Self Motivated
Ability to work as part of a team

Person Specification

Qualifications

Essential

Good standard of education

Desirable

NVQ Customer Service experience

Experience

Essential

Previous customer service experience

Desirable

Medical background ie GP Practice/Reception
Experience working within the Medical Records Department

Skills

Essential

Good communication skills
Good telephone manner
Ability to prioritise workload

Desirable

Welsh Speaker

Knowledge

Essential

Keyboard Skills/Computer Literacy

Personal Qualities

Essential

Self Motivated
Ability to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Health Records Coordinator

Tina Thomas

[email protected]

03000848614

Details

Date posted

07 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,300 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC446-0926

Job locations

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Supporting documents

Privacy notice

Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)

Support links

Market insight

38 613 £

38 613 £38 613 £

Based on 14 offers with salary for Jobs in Wrexham

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