Bank Health Care Support Worker - Central

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Betsi Cadwaladr University Health Board Bank Health Care Support Worker - Central

The closing date is 17 September 2026

Apply for this job

Job summary

• Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care professional.
• Undertake personal care activities and tasks as delegated by a registered healthcare professional, in accordance with the HEIW All Wales Guidelines for Delegation.
• Ensure the registered healthcare professional is regularly updated on the patient's/client's condition and improvement/deterioration.
• Maintain high standards of cleanliness in the healthcare setting and appropriate storage of stock items
• Deliver role in accordance with Health Board/Trust Values and the Code of Conduct for HCSW's in Wales

Main duties of the job

Undertake care as directed by the registered healthcare professional, following agreed care plans, providing information to the registered healthcare professional that will enable the monitoring and amendment of care plans.

Obtain informed consent prior to providing care, understanding the actions required if care is declined.

Demonstrate care and compassion to patients, carers and relatives to help ensure high-quality person-centered patient care is delivered at all times.

Provide personal care to patients/clients, including using the shower or bath, washing facilities, dressing, supporting oral hygiene needs, enabling patients to meet their hygiene needs, accessing, and using toilets, collecting, and disposing of bodily waste, ensuring that privacy, dignity, and security is maintained. This may involve using hoists, wheelchairs or other mobility aids.

Support people to eat and drink through choosing appropriate food and drinks and enabling them to prepare for eating and drinking, assisting them where appropriate.

Do everything possible to ensure comfort, dignity and safety of patients, clients, family and friends, and to relate with kindness and empathy to all concerned.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

03 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,300 a year per annum pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

050-ACSBANKB2-RW-C-0926

Job locations

Glan Clwyd Hospital

Rhuddlan Road

Rhyl

LL18 5UJ

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

• Level 2 in care OR the ability to undertake a period of Induction and on the job training to include theoretical knowledge of care and a range of work-related procedures, for example completion of a competency-based workbook equivalent to Level 2 vocational qualification;
• The ability to understand and comply with mandatory induction standards and Code of Conduct for Health Care Support Workers in Wales

Desirable

• Level 2 vocational qualification in a relevant health care related subject

Skills and Attributes

Essential

• Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Skills and Attributes

Essential

• Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Person Specification

Qualifications and Knowledge

Essential

• Level 2 in care OR the ability to undertake a period of Induction and on the job training to include theoretical knowledge of care and a range of work-related procedures, for example completion of a competency-based workbook equivalent to Level 2 vocational qualification;
• The ability to understand and comply with mandatory induction standards and Code of Conduct for Health Care Support Workers in Wales

Desirable

• Level 2 vocational qualification in a relevant health care related subject

Skills and Attributes

Essential

• Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Skills and Attributes

Essential

• Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Rhuddlan Road

Rhyl

LL18 5UJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Rhuddlan Road

Rhyl

LL18 5UJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Temporary Staffing Officer

Sian Tustin

[email protected]

03000850044

Details

Date posted

03 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,300 a year per annum pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

050-ACSBANKB2-RW-C-0926

Job locations

Glan Clwyd Hospital

Rhuddlan Road

Rhyl

LL18 5UJ

United Kingdom

Supporting documents

Privacy notice

Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)

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