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Local Navigation Hub Care Coordinator

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Erewash Health Partnership Local Navigation Hub Care Coordinator

The closing date is 20 September 2026

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Job summary

The post holder will take a lead role in assessing an individuals need, navigating referrals and using professional judgement to navigate and coordinate the support needs. The role is pivotal in ensuring people are safely and appropriately transferred between care settings. Working within a multi-agency team, the postholder ensures timely and appropriate onward referrals to community health, social care, Primary care or voluntary sector services. This role involves multidisciplinary collaboration, and effective communication to avoid delays

Main duties of the job

Provide Coordination and navigation for the Local Navigation hub caseload across health and care services, alongside working closely with other Primary Care services.

Coordinate and manage the administrative functions of the Multi-disciplinary team meeting.

Take minutes of the MDT meetings and disseminate, chase progress against actions identified.

This is a pivitol role to the Local Navigation Hub and will be the interface between Primary Care, secondary Care, Community Care, Social Care, Mental Health, Out of Hours and Voluntary sector organisations.

About us

Erewash Health Partnership (EHP) was established in 2018 and is a single GP Partnership . EHP employs approximately 250 people.

As well as providing high quality core primary care services, EHP is the prime provider for delivering services to Erewash Primary Care Network (EPCN), as well as operating its own services for EHP Partners.

This role sits within the Team Up service which is a cross organisational team who provide support to patients who are housebound or have complex needs.

The Local Navigation hub is for health and care professionals to call when they need support or coordination of care.

This is supported by Community GPs who are the senior clinical descision makers.

Details

Date posted

03 September 2026

Pay scheme

Other

Salary

£36,734.10 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A2515-26-0016

Job locations

Sawley Medical Centre

60 Draycott Road

Long Eaton

Nottinghamshire

NG10 3FR

United Kingdom


Job description

Job responsibilities

Receive and collate information from health and social care colleagues including the voluntary sector plus out of hours calls to identify if further support is required.

Signpost or refer onward to relevant service as appropriate

Contribute to assessments to identify a specific need, to maintain independence in the place they call home (own home, residential home etc).

To ensure the IT requirements for recording activity are adhered to in collaboration with other team members

To support with the provision of agreed performance/activity data within the EHP data team.

Raise awareness of shared decision-making and decision support tools and assist people to be more prepared to have a shared decision making conversation.

Direct liaison with multi agencies to coordinate care for patients.

Job description

Job responsibilities

Receive and collate information from health and social care colleagues including the voluntary sector plus out of hours calls to identify if further support is required.

Signpost or refer onward to relevant service as appropriate

Contribute to assessments to identify a specific need, to maintain independence in the place they call home (own home, residential home etc).

To ensure the IT requirements for recording activity are adhered to in collaboration with other team members

To support with the provision of agreed performance/activity data within the EHP data team.

Raise awareness of shared decision-making and decision support tools and assist people to be more prepared to have a shared decision making conversation.

Direct liaison with multi agencies to coordinate care for patients.

Person Specification

Qualifications

Essential

  • GCSE English and Maths

Desirable

  • European Computer Driving licence

Experience

Essential

  • Use of SystmOne
  • Experience of multi tasking under pressure
  • Experience of Working in an office environment
  • Experience of Working in a Primary Care/health/ social care setting
  • Good communication skills
  • Good interpersonal skills

Desirable

  • Experience of clinical coding
  • Experience of working in a multi-disciplinary setting
  • Experience of supporting people

Person Specification

Qualifications

Essential

  • GCSE English and Maths

Desirable

  • European Computer Driving licence

Experience

Essential

  • Use of SystmOne
  • Experience of multi tasking under pressure
  • Experience of Working in an office environment
  • Experience of Working in a Primary Care/health/ social care setting
  • Good communication skills
  • Good interpersonal skills

Desirable

  • Experience of clinical coding
  • Experience of working in a multi-disciplinary setting
  • Experience of supporting people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Erewash Health Partnership

Address

Sawley Medical Centre

60 Draycott Road

Long Eaton

Nottinghamshire

NG10 3FR

United Kingdom


Employer's website

https://www.erewashhealth.co.uk (Opens in a new tab)

Employer details

Employer name

Erewash Health Partnership

Address

Sawley Medical Centre

60 Draycott Road

Long Eaton

Nottinghamshire

NG10 3FR

United Kingdom


Employer's website

https://www.erewashhealth.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Operations Lead

Carol Foster

[email protected]

07503645837

Details

Date posted

03 September 2026

Pay scheme

Other

Salary

£36,734.10 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A2515-26-0016

Job locations

Sawley Medical Centre

60 Draycott Road

Long Eaton

Nottinghamshire

NG10 3FR

United Kingdom


Supporting documents

Privacy notice

Erewash Health Partnership's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

44 196 £

Based on 22 358 offers with salary for this country

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