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Payroll Team Lead

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Employment type not specifiedExperience not specifiedMaidstone

Cygnet Health CareMaidstone

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Cygnet Health Care Payroll Team Lead

The closing date is 09 September 2026

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Job summary

We are looking for an experienced Payroll Team Lead to join our team at our office in Kings Hill, West Malling.

Joining us on a full time, 37.5 hour per week basis you will work in a hybrid capacity with 2 days per week based at the Kings Hill office.

The payroll landscape of Cygnet is complex due to the high numbers of acquisitions over recent years. The role of the Payroll Team Lead covers a number of Pay and Pension areas.

At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Main duties of the job

Day to Day:

Support the end-to-end payroll cycle for the business, including hands on processing where required to support the team
Complete manual systems backups on the agreed schedule, ( Schedule needs to be agreed)
Provide review of regular Payroll main runs to ensure accuracy (1st line checks)
Support with system wide calculations within the pay cycle, transfers between payroll companies and payroll number allocation for re-hired employees (Transfers need to be date driven)
Identify and report any over or underpayments to the Payroll Manager providing sufficient evidence Complete manual systems backups on the agreed schedule,( Schedule needs to be agreed)
Support where required with HMRC communications such as tax code downloads, FPS and EPS submissions
Assist with the closing of payroll cycles and report running
Support the payroll team manager with outstanding requests/escalations within the payroll portal

About us

Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care.

Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 160 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Details

Date posted

10 August 2026

Pay scheme

Other

Salary

£34,000 to £34,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP93D28F5A

Job locations

Maidstone

ME19 4AE

United Kingdom

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for an experienced Payroll Team Lead to join our team at our office in Kings Hill, West Malling.

Joining us on a full time, 37.5 hour per week basis you will work in a hybrid capacity with 2 days per week based at the Kings Hill office.

The payroll landscape of Cygnet is complex due to the high numbers of acquisitions over recent years. The role of the Payroll Team Lead covers a number of Pay and Pension areas.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Responsibilities will include but are not limited to:

Day to Day:

Support the end-to-end payroll cycle for the business, including hands on processing where required to support the team
Complete manual systems backups on the agreed schedule, ( Schedule needs to be agreed)
Provide review of regular Payroll main runs to ensure accuracy (1st line checks)
Support with system wide calculations within the pay cycle, transfers between payroll companies and payroll number allocation for re-hired employees (Transfers need to be date driven)
Identify and report any over or underpayments to the Payroll Manager providing sufficient evidence
Complete manual systems backups on the agreed schedule,( Schedule needs to be agreed)
Support where required with HMRC communications such as tax code downloads, FPS and EPS submissions
Assist with the closing of payroll cycles and report running
Support the payroll team manager with outstanding requests/escalations within the payroll portal

Personnel:

Mentor and support the team to assist with training and continued professional development
Identify and escalate any performance issues or training needs to payroll manager
Identify and report to the payroll Team manager, staff that are performing over and above expectations
Provide positive feedback to the team where appropriate and warranted
Perform one to ones on a weekly basis
Provide cover for colleagues during periods of absence and critical processing
Keep up to date with changes to payroll legislation

Communication:

Develop and maintain relationships with on-site teams to ensure that information flows are reliable, accurate and timely
Monitor the Payroll Portal to respond and resolve requests in line with our Service Level Agreements
Provide support on the Amazon connect telephone system, ensuring that stakeholders are treated in a professional and helpful manner and any requests are logged as required
Review central email inboxes to ensure completion

Strategy:

Work with the Payroll Team Manager to ma intain and review payroll calendars to plan resource and monitor payroll cycles
Review controls with a view to recommending improvements and identifying new areas of risk
Work with other senior members of the team and wider business to manage expectations, communication and provide resolution to issues
Support the implementation of new systems and/or processes, providing training to the team where required.
Monthly control account reconciliations

Why Cygnet? Well offer you

Salary of £34,000 per year
Strong career progression opportunities into management roles
Monthly reflective practice, & support with CPD opportunities
Expert supervision & peer support
Pension scheme
Cycle to work scheme & employee discount saving.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply