Marketing Account Manager – Social & Digital Agency

Location: Manchester
Hybrid: 2 days in office
Salary: Up to £38,000

I'm working with a fast-growing, social-first digital agency in Manchester who are looking for a Marketing Account Manager to join their Client Services team.

This is a great opportunity for someone with agency experience who enjoys building strong client relationships, managing campaigns and taking real ownership of their accounts.
The role You'll be responsible for managing client relationships and overseeing campaigns from brief through to delivery, working closely with internal creative, social and digital teams.
Key responsibilities include:

• Own and develop client relationships across a portfolio of accounts
• Lead projects from brief through to delivery
• Manage timelines, deliverables and internal stakeholders
• Lead client meetings, presentations and regular communications
• Support campaign strategy and provide recommendations based on performance
• Prepare and present client reports and campaign updates
• Identify opportunities to improve campaigns and grow existing accounts
• Work closely with wider teams to ensure high-quality delivery
• Support junior members of the team and contribute to the wider Client Services function

What we're looking for We're looking for someone who has previous experience within a marketing, social, digital, creative or influencer agency and is comfortable taking ownership of client accounts.
You'll ideally have:

• Previous Account Management or Client Services experience
• Experience managing client relationships and multiple campaigns
• Strong understanding of social media and/or influencer marketing
• Excellent communication and presentation skills
• Strong organisation and attention to detail
• A proactive, solutions-focused approach
• Commercial awareness and the confidence to identify opportunities
• The ability to work collaboratively with creative and digital teams

Most importantly, you'll be confident, hungry to progress and not afraid to ask questions, bring ideas and take ownership.
What's on offer?

• Up to £38,000
• Hybrid working – 2 days in the office, 3 from home
• Flexible working hours with core hours of 10am–4pm
• 25 days' holiday plus Bank Holidays
• Birthday day off and Christmas shutdown
• Loyalty holidays
• Discretionary bonus
• Wellness days / allowance
• Enhanced family-friendly benefits
• Excellent progression opportunities
• Regular team socials and events

If you're currently working agency-side and looking for a Marketing Account Manager role where you can work with some brilliant brands, take ownership and progress quickly, I'd love to hear from you.
Apply now or drop me a message for a confidential chat.

INDBSO