Business Support Assistant

Business Support Assistant The Additional Learning Needs (ALN) Team carries out statutory duties as set out in the ALN Code for Wales. We work closely with families, schools/settings and a range of professional agencies to support children with ALN.

We’re looking for a confident and well-organised Administrator to join our team and help ensure smooth day-to-day operations.

In this role, you will: Business Support Assistant

• Use our database systems to check, update and record pupil information with a high level of accuracy
• Produce and issue correspondence, letters, and documentation accurately and within agreed timescales.
• Co-ordinate meetings and help the team keep on track with key deadlines
• Handle telephone enquiries and provide excellent customer service
• Carry out a range of general office and administrative duties

Business Support Assistant We are seeking someone who is confident, customer-focused and able to work independently while contributing to a supportive team. Strong communication skills, excellent attention to detail and confidence using IT systems are essential.

If you are committed to delivering a high-quality service for families and schools, and you thrive in a role where accuracy, professionalism and problem-solving are key, we would welcome your application.