Receptionist
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The Royal Wolverhampton NHS Trust Receptionist
The closing date is 07 September 2026
Job summary
We are looking to recruit a receptionist to join our reception team within the Sexual Health Service.
The role will encompass dealing with patients, clinical and non-clinical staff by face to face and telephone; subsequently you will require excellent communications skills. A flexible approach to this role is essential to ensure the demands of the service are met.
As part of the team you will be registering patients onto the clinic computer system whereby accuracy is essential.
Working knowledge of all common computer applications including word is essential, as you will be required to carry out a wide range of transactions and associated data input. Specialist training will be given on 'in house' systems.
You should have a good standard of general education and have attained qualifications in English & Mathematics e.g. GSCE or equivalent. You will also require a clear understanding of the concept of confidentiality of personal health information.
Main duties of the job
The role will encompass dealing with patients, clinical and non-clinical staff by face to face and telephone; subsequently you will require excellent communications skills. A flexible approach to this role is essential to ensure the demands of the service are met. As part of the team you will be registering patients onto the Trust computer system whereby accuracy is essential.
A full clean driving license is preferred as the post holder will be required to cover reception duties at West Park Hospital, Bilston Health Centre and New Cross Hospital when other receptionists take annual leave.
Working knowledge of all common computer applications including word is essential, as you will be required to carry out a wide range of transactions and associated data input. Specialist training will be given on 'in house' systems.
You should have a good standard of general education and have attained qualifications in English & Mathematics e.g. GSCE or equivalent. You will also require a clear understanding of the concept of confidentiality of personal health information.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
225-DIV3-7845070-C
Job locations
New Cross Hospital
Wolverhampton Road
Wolverhampton
WV10 0QP
United Kingdom
Job description
Job responsibilities
Please see attached Job Description/Person Specification for a full detail of role and main responsibilities
Job description
Job responsibilities
Please see attached Job Description/Person Specification for a full detail of role and main responsibilities
Person Specification
Experience
Essential
- Relevant Qualifications
- IT Skills
Desirable
- Previous experience of customer service role
- Previous NHS experience
Experience
Essential
- Relevant Qualifications
- IT Skills
Desirable
- Previous experience of customer service role
- Previous NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
New Cross Hospital
Wolverhampton Road
Wolverhampton
WV10 0QP
United Kingdom
Employer's website
https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
New Cross Hospital
Wolverhampton Road
Wolverhampton
WV10 0QP
United Kingdom
Employer's website
https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Assistant Directorate Manager
Rachel Roberts
01902481639
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
225-DIV3-7845070-C
Job locations
New Cross Hospital
Wolverhampton Road
Wolverhampton
WV10 0QP
United Kingdom
Supporting documents
Privacy notice
The Royal Wolverhampton NHS Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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