Customer Support Administrator

Title: Customer Support Administrator

Contract: maternity cover until April 2027

Salary: £26,000 per annum

Location: Shirley - onsite car parking

Hours: HYBRID 37 hours - Monday – Friday

Benefits: 26 days holiday, pension enrolment from first day, private medical insurance, option to buy and sell annual leave and much more!

Our client is recruiting for a Customer Support Administrator, initially on a maternity contract until April 2027, to provide support to the customer operations team.

Key Duties:

• Support the team with daily administration tasks
• Respond to customer enquires via email and telephone
• Process applications and paperwork, updating the CRM as required
• Follow and assist with company processes
• Provide ad hoc assistance where required
• Contribute to maintain a positive customer experience

Experience & Skills Required:

• Previous experience in an administrative, operations or customer support role is required
• Strong organisation skills and attention to detail
• Good communication skills, both written and verbal
• Comfortable managing multiple tasks in a fast paced environment
• Positive attitude and willingness to support the wider team

For more information, please send your CV in or apply online for this role.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

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