Senior Care Support Worker - Outpatients Department
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
The Dudley Group NHS Foundation Trust Senior Care Support Worker - Outpatients Department
The closing date is 07 September 2026
Job summary
Please note: This post is a fixed term post until 30th May 2027 and cannot be extended. Please only apply if you are interested in a fixed term role.
We have 1x 37.5 hour vacancy to cover maternity leave for a Band 3 Higher Clinical Support Worker to join our team within Outpatients.
The post holder will work as part of the nursing team to assist within Nurse led clinic, perform ECG's, venepuncture and ensure clinics are run smoothly.
The successful candidate will work between Russells Hall, Corbett and Guest sites,
Full support and training will be given.
Main duties of the job
To work as a Clinical Support Worker as part of the Outpatients department, supporting clinicians to provide a high standard of patient care. Ensuring patients feel welcomed into clinic and ready for their appointments. To carry out basic admin tasks to support clinicians such as booking patients in and out of clinics, photocopying, making up clinic packs. To do clinical observations of patients prior to their appointments as required e.g. height, weight, ECG's, BP, test urine, venepuncture. To assist within plastics nurse led clinic following training. To communicate effectively with other members of the health care team, patients and relatives. To recognise and report to clinicians any concerns or changes in the patient's condition.
The post holder will be expected along with other team members to ensure all equipment is cleaned on a daily basis as necessary adhering to the Trust Infection Control Policy.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information -inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Fixed term
Duration
9 months
Working pattern
Full-time
Reference number
253-0826-8186254-A-NR
Job locations
Russell Hall Hospital
Pensnett
Dudley
DY1 2HQ
United Kingdom
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications
Essential
- Maths and English Qualification - GCSE A-C or Functional Skills Level 2
- Care Certificate or ability to complete within 12 weeks of commencing employment
- QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience
Experience
Essential
- Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
- Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
- Regular contact with bodily fluids when carrying out interventions and or treatments
- Frequent moderate/intense effort required for periods of time
- Experience in a healthcare environment
- Manual handing of patients, equipment and stores
Knowledge
Essential
- Ability to recognise limitations of knowledge and competence and practice within these boundaries
- Prepared to undergo further training
- Able to use and update IT systems with patient information
- An understanding of their role within the team
Communication & Relationship Skills
Essential
- Evidence of effective communication skills including o Verbal o Written (legible handwriting) o Non-verbal o Compassion and respect
- Ability to communicate appropriately with patients, relatives and / or carers
- Ability to communicate effectively with staff / multidisciplinary team
- An understanding of how to behave / act in a clinical environment
- Positive and enthusiastic approach to work
- Courteous and polite
Planning & Organisational Skills
Essential
- Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
- Flexibility to work across the Health Economy
Qualifications
Essential
- Maths and English Qualification - GCSE A-C or Functional Skills Level 2
- Care Certificate or ability to complete within 12 weeks of commencing employment
- QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience
Experience
Essential
- Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
- Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
- Regular contact with bodily fluids when carrying out interventions and or treatments
- Frequent moderate/intense effort required for periods of time
- Experience in a healthcare environment
- Manual handing of patients, equipment and stores
Knowledge
Essential
- Ability to recognise limitations of knowledge and competence and practice within these boundaries
- Prepared to undergo further training
- Able to use and update IT systems with patient information
- An understanding of their role within the team
Communication & Relationship Skills
Essential
- Evidence of effective communication skills including o Verbal o Written (legible handwriting) o Non-verbal o Compassion and respect
- Ability to communicate appropriately with patients, relatives and / or carers
- Ability to communicate effectively with staff / multidisciplinary team
- An understanding of how to behave / act in a clinical environment
- Positive and enthusiastic approach to work
- Courteous and polite
Planning & Organisational Skills
Essential
- Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
- Flexibility to work across the Health Economy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Dudley Group NHS Foundation Trust
Address
Russell Hall Hospital
Pensnett
Dudley
DY1 2HQ
United Kingdom
Employer's website
https://www.dgft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Dudley Group NHS Foundation Trust
Address
Russell Hall Hospital
Pensnett
Dudley
DY1 2HQ
United Kingdom
Employer's website
https://www.dgft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Main Outpatients Dept Russells Hall Hospital
Sarah Smith
01384456111
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Fixed term
Duration
9 months
Working pattern
Full-time
Reference number
253-0826-8186254-A-NR
Job locations
Russell Hall Hospital
Pensnett
Dudley
DY1 2HQ
United Kingdom
Supporting documents
Privacy notice
The Dudley Group NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsDeputy Radiology Manager
Tutor (SEN)
Recruitment Advisor
Site Agent
Interim HR Business Partner
Safer Roads Trainer
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Dudley often pay around 41 887 £ (median of 14 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.