Compliance & Quality Officer
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
Quedgeley Medical Centre Compliance & Quality Officer
The closing date is 27 September 2026
Job summary
We are looking for an individual with an excellent eye for detail and exceptional organisation and coordination skills to support our management team in maintaining compliance with and strong oversight of key business areas, covering:
- Finance
- Quality and compliance
- Business continuity
- Service delivery
We are looking for a fast learner, capable of taking basic instruction and using their own initiative to produce high quality, detailed outcomes that align with our way of thinking and our Practice culture.
Previous experience of working with the health sector is not required but may benefit the post-holder.
Main duties of the job
The post-holder will work closely with the Practice management team, providing comprehensive administrative support to ensure robust management and tracking of:
- Invoices and payments.
- Supplier lists.
- Contracts.
- Bids and funding requests.
- Complaints.
- Incident investigations and reports.
- Infection prevention control audits.
- Quality improvement projects and audits.
- Policy and protocol review and implementation.
- Safeguarding registers.
The primary responsibility of the post-holder will be to log, track, update and escalate all of the above, liaising with relevant individuals within the Practice as well as external agencies and professionals to chase outstanding responses, actions and information/documents.
About us
Quedgeley Medical Centre (QMC) is a family run GP practice in Quedgeley, a suburban town of Gloucester and located 3.5 miles southwest of the city centre.
With approx. 8,000 patients, QMC is a growing practice with a team comprised of doctors, nurses, healthcare assistants, administrative staff, pharmacy professionals, and others.
At QMC, we strive to be known as a warm, friendly, and welcoming Practice, where our patients are always treated with respect and dignity and feel that they have been listened to with kindness and compassion at every interaction.
Our tight-knit team has a wonderful dynamic of mucking in and supporting one another, sharing responsibilities, and being confident and enabled to speak up and ask for help.
Details
Date posted
04 September 2026
Pay scheme
Other
Salary
£12.71 to £12.85 an hour Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A2812-26-0005
Job locations
Olympus Park
Quedgeley
Gloucester
GL2 4NF
United Kingdom
Job description
Job responsibilities
Delivery of the key objectives of this role will include:
- Creating and maintaining detailed registers and logs using Excel spreadsheets and other database systems.
- Maintaining highly organised electronic files, with clear referencing and version control.
- Presenting findings and updates to managers in a clear, concise and impartial manner.
- Liaising with internal and external individuals and organisations, electronically and verbally.
- Chasing information and documentation.
- Carrying out assessments and audits, within own scope of competence and/or alongside other members of the team (e.g., assisting the Infection Prevention Control lead to carry out IPC audits).
- Assisting other members of the team to track and keep on top of actions and outcomes.
- Reading through information/documentation received and conveying key information to relevant person(s) within the Practice.
Job responsibilities
Delivery of the key objectives of this role will include:
- Creating and maintaining detailed registers and logs using Excel spreadsheets and other database systems.
- Maintaining highly organised electronic files, with clear referencing and version control.
- Presenting findings and updates to managers in a clear, concise and impartial manner.
- Liaising with internal and external individuals and organisations, electronically and verbally.
- Chasing information and documentation.
- Carrying out assessments and audits, within own scope of competence and/or alongside other members of the team (e.g., assisting the Infection Prevention Control lead to carry out IPC audits).
- Assisting other members of the team to track and keep on top of actions and outcomes.
- Reading through information/documentation received and conveying key information to relevant person(s) within the Practice.
Person Specification
Knowledge and Skills
Essential
- Excellent organisation and coordination skills.
- Excellent attention to detail.
- Excellent communication skills (written and verbal).
- Excellent Microsoft Office skills (Word, Excel, Outlook as minimum).
- Excellent ability to multi-task.
- Excellent ability to work on own initiative.
- Excellent team player.
Desirable
- Awareness of Infection Prevention Control procedures.
- Awareness of Health and Safety procedures.
- Awareness of Complaint Handling procedures.
Experience
Essential
- 2+ years of working in an administrative role.
- Experience of working with databases and handling data.
- Experience of working and reporting directly to senior manager(s).
- Experience of setting up and managing systems of work.
- Experience of liaising with external customers/suppliers/providers.
Desirable
- Experience of working in an administrative role within a healthcare setting.
- Experience of working within health and safety.
- Experience of working within finance.
Knowledge and Skills
Essential
- Excellent organisation and coordination skills.
- Excellent attention to detail.
- Excellent communication skills (written and verbal).
- Excellent Microsoft Office skills (Word, Excel, Outlook as minimum).
- Excellent ability to multi-task.
- Excellent ability to work on own initiative.
- Excellent team player.
Desirable
- Awareness of Infection Prevention Control procedures.
- Awareness of Health and Safety procedures.
- Awareness of Complaint Handling procedures.
Experience
Essential
- 2+ years of working in an administrative role.
- Experience of working with databases and handling data.
- Experience of working and reporting directly to senior manager(s).
- Experience of setting up and managing systems of work.
- Experience of liaising with external customers/suppliers/providers.
Desirable
- Experience of working in an administrative role within a healthcare setting.
- Experience of working within health and safety.
- Experience of working within finance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Quedgeley Medical Centre
Address
Olympus Park
Quedgeley
Gloucester
GL2 4NF
United Kingdom
Employer's website
https://quedgeleymedicalcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Quedgeley Medical Centre
Address
Olympus Park
Quedgeley
Gloucester
GL2 4NF
United Kingdom
Employer's website
https://quedgeleymedicalcentre.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Manager
Viki Lamb
01452728882
Details
Date posted
04 September 2026
Pay scheme
Other
Salary
£12.71 to £12.85 an hour Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A2812-26-0005
Job locations
Olympus Park
Quedgeley
Gloucester
GL2 4NF
United Kingdom
Supporting links (all open in new tabs)
Privacy notice
Quedgeley Medical Centre's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsPharmacy Technician (Primary Care)
Interim Finance Business Partner
Systems Engineer
Service Development Manager
LSA Full Time
Principal Clinical/Forensic Psychologist
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Gloucester often pay around 36 252 £ (median of 28 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.