accurately. Prioritise and escalate incidents as necessary to senior support levels or relevant teams, ensuring that issues
and customer-focused First Line Desktop Support Engineer to join our Technology team in our Cardiff studio. The... professionally, maintaining a high standard of customer service and commun…
and permissions. Familiarity with common software applications such as Microsoft Office Suite, Outlook, VPN clients, and remote... and Qualifications: Experience in supporting mobile device…
application or interview process, just let our HR team know and we’ll be happy to support you. If you think this role
experience with remote support tools (e.g. TeamViewer, Microsoft Remote Desktop, etc.). Knowledge of basic IT security
and customer-focused First Line Desktop Support Engineer to join our Technology team in our Cardiff studio. The
are resolved promptly. Set up new hardware (e.g., desktops, laptops, printers, etc.) and software, ensuring they are fully... and Qualifications: Experience in supporting mobile devices (iO…
work model with a flexible approach to studio and remote working, along with a friendly studio environment, an award
for all. If you have a disability and would prefer to apply in a different mode please contact our HR team for assistance. If you think this role
to specification writing (e.g., NBS) Strong graphic and visual communication skills using tools such as Adobe Illustrator, Photoshop
Tell us what is wrong with this job. After review it may be removed.
