Salary insights

Salary in Customer service on-site in the United Kingdom

Market pay levels based on 25 offers with salary.

Browse vacancies

Recalculated from open vacancies where the employer states pay.

Median28 426 £Half of offers pay more, half pay less
Average29 428 £Arithmetic mean of all offers
Lower quartile26 000 £25% of offers pay less
Upper quartile34 651 £25% of offers pay more

How pay is distributed

The band covers the middle half of the market (25th–75th percentile), the line marks the median.

Lower quartile26 000 £
Median28 426 £
Upper quartile34 651 £

What the numbers mean

  • Half of all offers fall between 26 000 £ and 34 651 £.
  • Every fourth offer pays more than 34 651 £.
  • The upper quartile is 33% above the lower one.
  • The average is close to the median, so offers are spread evenly.
  • The estimate uses 25 vacancies with a stated salary.

Compare your salary

Check in one step whether your pay is above or below the market for this selection.

Vacancies with salary

All matching vacancies
Adecco United Kingdom ·

Customer Service Advisor

27 261 – 45 279 £

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportuni…

ContractOn-siteUnited Kingdom
Global Technology Solutions Ltd Newcastle upon Tyne ·

Supervisor - Contact Centre - Customer Service Dept - Banking

40 950 – 40 950 £

Call Centre Customer Service Team Supervisor Location: Newcastle (Cobalt Business Park) Rate: £21 -per hour (Inside IR35 – via umbrella) Contract Length: 3–6 months, with the opportunity to…

ContractOn-siteNewcastle upon Tyne
Randstad Technologies Newcastle upon Tyne ·

Customer Service Representative/ Agent

29 250 – 39 000 £

Job Title: Customer Service Representative - Financial Services Location: Cobalt Business Park, Newcastle upon Tyne (Onsite) Position Type: Full-Time Contract (Inside IR35) Role Overview We…

ContractOn-siteNewcastle upon Tyne
Randstad Technologies Newcastle upon Tyne ·

Customer Service Representative - Newcastle, UK

29 250 – 39 000 £

Role: Customer Service Agent Type: Contract (6 Months with potential extension) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the followin…

ContractOn-siteNewcastle upon Tyne
Plus One Recruitment Towcester ·

Customer Service Coordinator (12 Month FTC)

34 600 – 34 600 £

Customer Service Coordinator 12-month fixed term contract Customer Service Coordinator An exciting opportunity has arisen for a Customer Service Coordinator to join a busy UK sales and cust…

ContractOn-siteTowcester
Reed United Kingdom ·

Customer Service Officer (Contact Centre)

33 793 – 33 793 £

Customer Service Officer (Contact Centre) Pay: £17.33 per hour Location: Wembley, HA9 Job Type: Temp to Perm Contract Required: Standard DBS Check Working Hours: Monday to Friday 9am to 5pm…

ContractOn-siteUnited Kingdom

Frequently asked questions

Why show the median instead of the average?

The median (28 426 £) is the middle of the market: half of the offers pay more and half pay less. Unlike the average (29 428 £), it is not skewed by a handful of very high salaries.

What does the typical range mean?

From 26 000 £ to 34 651 £ is the middle half of all offers — the 25th to 75th percentile. A quarter of vacancies pay below 26 000 £ and a quarter above 34 651 £.

Where does the data come from?

From 25 open vacancies with a stated salary that Finder collects from public sources. Numbers are recalculated as the selection changes.

How do I tell whether I am paid fairly?

Compare your pay with the median and the quartiles: near 28 426 £ is the market level, above 34 651 £ is the strong quarter, below 26 000 £ is a reason to negotiate. Use the “Compare my salary” button on this page.

How we calculate salaries

Short methodology and the data behind these numbers.

  1. 1We collect offersOnly vacancies from open sources where the employer states pay are used.
  2. 2We normalise themA salary range is reduced to one comparable value per vacancy.
  3. 3We compute percentilesMedian, quartiles and the average are calculated from at least 5 offers; otherwise the wider country market is shown.
  4. 4We refresh the numbersStatistics are recomputed as new vacancies appear and closed ones drop out.

Figures are pay as published by employers: taxes, bonuses and seniority inside a grade are not accounted for.