Salary insights

Salary in Customer service in the United Kingdom

Market pay levels based on 161 offers with salary.

Browse vacancies

Recalculated from open vacancies where the employer states pay.

Median28 982 £Half of offers pay more, half pay less
Average32 313 £Arithmetic mean of all offers
Lower quartile27 043 £25% of offers pay less
Upper quartile31 696 £25% of offers pay more

How pay is distributed

The band covers the middle half of the market (25th–75th percentile); the line marks the median.

Lower quartile27 043 £
Median28 982 £
Upper quartile31 696 £

What the numbers mean

  • Half of all offers fall between 27 043 £ and 31 696 £.
  • Every fourth offer pays more than 31 696 £.
  • The upper quartile is 17% above the lower one.
  • The average (32 313 £) is 11% above the median — a few high offers pull it up.
  • The estimate uses 161 vacancies with a stated salary.

Compare your salary

Check in one step whether your pay is above or below the market for this selection.

Vacancies with salary

All matching vacancies
Grafana Labs United Kingdom ·

Senior Solutions Architect | Netherlands | Remote

109 697 – 131 636 €

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and opt…

Full time3–6 yearsRemoteUnited Kingdom
Apply
Grafana Labs United Kingdom ·

Senior Solutions Architect | Germany | Remote

109 700 – 131 600 €

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and opt…

Full time3–6 yearsRemoteUnited Kingdom
Apply
Cribl United Kingdom ·

Technical Support Engineer

92 200 – 120 000 €

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of t…

Full timeRemoteUnited Kingdom
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Ashby United Kingdom ·

Product Support Engineer - EMEA

85 000 – 104 000 £

Hello! I’m Allie, Head of Support at Ashby. I’m excited to share that we’re hiring a Product Support Engineer in EMEA We’re expanding our global Support team to provide 24/7 coverage across…

Full time3–6 yearsRemoteUnited Kingdom
Apply
Mozilla United Kingdom ·

Strategic Account Manager, Firefox Enterprise (DACH)

68 000 – 91 000 €

Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the…

Full time6+ yearsRemoteUnited Kingdom
Apply
Mozilla United Kingdom ·

Staff Technical Support Manager, Enterprise

68 000 – 91 000 €

Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the…

Full time3–6 yearsRemoteUnited Kingdom
Apply

Frequently asked questions

Why show the median instead of the average?

The median (28 982 £) is the middle of the market: half of the offers pay more and half pay less. Unlike the average (32 313 £), it is not skewed by a handful of very high salaries.

What does the typical range mean?

From 27 043 £ to 31 696 £ is the middle half of all offers — the 25th to 75th percentile. A quarter of vacancies pay below 27 043 £ and a quarter above 31 696 £.

Where does the data come from?

From 161 open vacancies with a stated salary that Finder collects from public sources. Numbers are recalculated as the selection changes.

How do I tell whether I am paid fairly?

Compare your pay with the median and the quartiles: near 28 982 £ is the market level, above 31 696 £ is the strong quarter, below 27 043 £ is a reason to negotiate. Use the “Compare my salary” button on this page.

How we calculate salaries

Short methodology and the data behind these numbers.

  1. 1We collect offersOnly vacancies from open sources where the employer states pay are used.
  2. 2We normalise themA salary range is reduced to one comparable value per vacancy.
  3. 3We compute percentilesMedian, quartiles and the average are calculated from at least 5 offers; otherwise the wider country market is shown.
  4. 4We refresh the numbersStatistics are recomputed as new vacancies appear and closed ones drop out.

Figures are pay as published by employers: taxes, bonuses and seniority inside a grade are not accounted for.